Using Perspective-Taking to De-escalate Launch Date Commitment for Products with Known Software Defects

Lee, Hyung Koo; Lee, Jong Seok; Keil, Mark

doi:10.1080/07421222.2018.1523604

Cited by 14 publications

(10 citation statements)

References 68 publications

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“…In order to test our hypotheses, we conducted three experiments using a scenario-based approach that has been widely used both in prior escalation studies (Moon, 2001;Wong & Kwong, 2006) and in prior growth mindset studies (Blackwell, Trzesniewski, & Dweck, 2007;Hong, Chiu, Dweck, & Sacks, 1997). Furthermore, this approach has also been shown to be useful and appropriate for understanding decision making in IT PM (Lee et al, 2012(Lee et al, , 2018(Lee et al, , 2019.…”

Section: Overview Of Research Methodsmentioning

confidence: 99%

“…In order to test our hypotheses, we conducted three experiments using a scenario‐based approach that has been widely used both in prior escalation studies (Moon, 2001; Wong & Kwong, 2006) and in prior growth mindset studies (Blackwell, Trzesniewski, & Dweck, 2007; Hong, Chiu, Dweck, & Sacks, 1997). Furthermore, this approach has also been shown to be useful and appropriate for understanding decision making in IT PM (Lee et al, 2012, 2018, 2019). The scenario‐based experiment allows researchers to create a decision setting that may not be easily accessible to researchers (eg, troubled projects), manipulate variables of interest, and observe their effects in a highly controlled setting, offering “a glimpse into how individuals' thoughts, feelings, behaviors, and decisions are affected by factors that may not be easily accessible in real‐life situations because of confounding sources of variability that cannot be controlled” (Evans et al, 2015, p. 161).…”

Section: Overview Of Research Methodsmentioning

confidence: 99%

“…Since the mid‐1990s, IS researchers have focused attention on the problem of IT project escalation (Keil, 1995; Newman & Sabherwal, 1996) due to frequent media reports of runaway IT projects that seem to take on a life of their own (Asbrand, 1993). Over the years, this topic has become one of enduring interest to both IS researchers (Lee, Keil, & Kasi, 2012; Lee, Lee, & Keil, 2018; Mähring, Keil, Mathiassen, & Pries‐Heje, 2008; Pan, Pan, & Flynn, 2004; Pan, Pan, Newman, & Flynn, 2006) and practitioners (Fichman, Keil, & Tiwana, 2005; Keil & Mähring, 2010) because mismanagement of IT projects can lead to multimillion dollar cost overruns (GAO, 2017). While some advances have been made in understanding IT project escalation, industry reports indicate that IT projects continue to experience significant cost and schedule overruns suggesting that the problem has not yet been solved.…”

Section: Introductionmentioning

confidence: 99%

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When a growth mindset can backfire and cause escalation of commitment to a troubled information technology project

Lee

Keil

Wong

2020

Information Systems Journal

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This research focuses on information technology (IT) project managers' growth mindset concerning IT project management (PM) ability and investigates how such a mindset can promote escalation of commitment to a troubled IT project. Specifically, we suggest that the growth mindset of IT PM ability promotes prospective achievement motivation and can lead IT project managers to escalate their commitment to an IT project despite negative feedback suggesting that the project may not be completed successfully. Through a series of three experiments with 351 IT project managers, we obtained consistent support for our hypotheses suggesting that the growth mindset of IT PM ability promotes IT project escalation and this effect is partially mediated by anticipated regret about project failure and anticipated likelihood of project success. In addition, in the three experiments we found that when the project involves an unfamiliar technology the indirect effect of the growth mindset of IT PM ability through anticipated likelihood of project success is stronger than when the project involves a familiar technology.

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Section: Overview Of Research Methodsmentioning

confidence: 99%

Section: Overview Of Research Methodsmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

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When a growth mindset can backfire and cause escalation of commitment to a troubled information technology project

Lee

Keil

Wong

2020

Information Systems Journal

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“…In a social science study, we cannot expect models that include all the relevant predictors to explain a defendant variable (Neter et al, 1996). Therefore, prior IS studies have included theoretically important factors and investigated them despite their low R 2 values (Baker et al, 2019;Kim et al, 2019;Lee et al, 2018).…”

Section: Structural Modelmentioning

confidence: 99%

Prosocial rule breaking on health information security at healthcare organisations in South Korea

Kim

Park

et al. 2021

Information Systems Journal

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Regulations, such as the Health Insurance Portability and Accountability Act (HIPAA), establish standards to protect patients' medical records from security breaches. Insiders' prosocial misbehaviour within healthcare organisations can cause significant damage to relevant stakeholders. Such behaviour without malicious intention needs to be better understood and carefully managed from the perspective of prosocial behaviour. For this study, a research model was developed that includes the factors influencing student nurses' intention to disclose patient health information. The model was empirically tested with nursing students in South Korea with a scenario-based experiment. We find that both altruistic (impact on others) and egoistic (impact on the self) motivations are significantly important in raising situational empathy. On the other hand, an egoistic motivation (impact on the self) significantly affects people's perception of their responsibility, which mediates the relationship between situational empathy and prosocial intention to disclose. The implications of our findings are discussed.

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“…In today's hypercompetitive environment, achieving faster time-to-market is hampered by asynchronous distributed teams and rapidly changing markets and requirements. ISD usually takes place in a relentlessly dynamic, high pressured, complex and unpredictable environment (Conboy, 2009;Kudaravalli et al, 2017;Lee et al, 2018). In such an environment, making decisions regarding time becomes even more critically important (Nandhakumar, 2002;Shmueli et al,2016;Lee et al, 2018).…”

mentioning

confidence: 99%

Time is of the essence: a systematic literature review of temporality in information systems development research

O'connor

Conboy²,

Dennehy³

2022

ITP

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PurposeThe purpose of this paper is to identify, classify and analyse temporality in information systems development (ISD) literature.Design/methodology/approachThe authors address the temporality and ISD research gap by using a framework – which classifies time into three categories: conceptions of time, mapping activities to time and actors relating to time. The authors conduct a systematic literature review which investigates time in ISD within the Senior Scholars' Basket, Information Technology & People (IT&P), and top two information systems conferences over the past 20 years. The search strategy resulted in 9,850 studies of which 47 were identified as primary papers.FindingsThe results reveal that ISD research is ill equipped for contemporary thinking around time. This systematic literature review (SLR) contributes to ISD by finding the following gaps in the literature: (1) clock time is dominant and all other types of time are under-researched; (2) contributions to mapping activities to time is lacking and existing studies focus on single ISD projects rather multiple complex ISD projects; (3) research on actors relating to time is lacking; (4) existing ISD studies which contribute to temporal characteristics are fragmented and lack integration with other categories of time and (5) ISD methodology papers lack contributions to temporal characteristics and fail to acknowledge and contribute to time as a multifaceted interrelated concept.Originality/valueThis work has developed the first SLR on temporality in ISD. This study provides a starting point for ISD researchers and ISD practitioners to test commonly held temporal assumptions of ISD researchers and practitioners.

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Using Perspective-Taking to De-escalate Launch Date Commitment for Products with Known Software Defects

Cited by 14 publications

References 68 publications

When a growth mindset can backfire and cause escalation of commitment to a troubled information technology project

When a growth mindset can backfire and cause escalation of commitment to a troubled information technology project

Prosocial rule breaking on health information security at healthcare organisations in South Korea

Time is of the essence: a systematic literature review of temporality in information systems development research

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