Using interpretive structural modelling and quality cost model to solve project completion delay in shipyard case study in PT X
Ngurah Ayu Happy Susilawati,
Desi Adhariani
Abstract:Purpose – This research proposes an alternative method to solve completion delay issue and optimized the strategy using ISM technical method and Quality Cost Model application.
Design/methodology/approach – Data was acquired from 120 questions from company key persons that involved in project for last 5 years. The instruments processed using ISM analysis to measure the relationship among causes, then using Quality Cost Model to solve.
Findings – This research shows that factors of late payment from client, del… Show more
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