Using Intelligent Agents and a Personal Knowledge Management Application

Personal knowledge management

“…Different frameworks and tools have been proposed to address the information overload problem (Alvarado and Ackermann, 2003; Dalsgaard et al , 2005), personalisation, contextualisation and customisation aspects (Hicks and Tochtermann, 2001; Razmerita, 2003, 2005a) or knowledge sharing issues (Kim and Kim, 2006; Roda et al , 2003). Some frameworks use intelligent agents and multi‐agent systems to develop more intelligent features for KM systems (Apshvalka and Grundspenkis, 2006; Blanzieri et al , 2004; Grundspenkis, 2007; Phipps et al , 2000). According to Grundspenkis (2007), an intelligent organisational knowledge management system should operate like the human brain and fulfil functions of knowledge acquisition through sensors, knowledge formalisation, representation and storage in the knowledge space, knowledge inference, sharing and use.…”

Personal Knowledge Management

“…Different frameworks and tools have been proposed to address the information overload problem (Alvarado and Ackermann, 2003;Dalsgaard et al, 2005), personalisation, contextualisation and customisation aspects (Hicks and Tochtermann, 2001;Razmerita, 2003Razmerita, , 2005a or knowledge sharing issues (Kim and Kim, 2006;Roda et al, 2003). Some frameworks use intelligent agents and multi-agent systems to develop more intelligent features for KM systems (Apshvalka and Grundspenkis, 2006;Blanzieri et al, 2004;Grundspenkis, 2007;Phipps et al, 2000). According to Grundspenkis (2007), an intelligent organisational knowledge management system should operate like the human brain and fulfil functions of knowledge acquisition through sensors, knowledge formalisation, representation and storage in the knowledge space, knowledge inference, sharing, and use.…”