Using Incident Response Trees as a Tool for Risk Management of Online Financial Services

Gorton, Dan

doi:10.1111/risa.12195

Cited by 6 publications

(2 citation statements)

References 15 publications

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“…In the case of smart city activities, individual dimensions of activities have specific advantages and disadvantages. Smart solutions provide long-term benefits, ensure a balance between the availability of modern intelligent solutions and the sense of security among residents, the sense of privacy and freedom cannot be disturbed [78][79][80][81].…”

Section: Discussionmentioning

confidence: 99%

Perception of the Quality of Smart City Solutions as a Sense of Residents’ Safety

Żywiołek

Schiavone

2021

Energies

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Personalization, mobility, artificial intelligence, corporate life transferred to the online world—all these elements will shape all intelligent solutions, including those for cities in the future also in the field of energy management. A necessary condition is to determine which specific repetitive behaviors and features smart cities will have to meet in order to build an image among residents and adapt to their preferences and requirements and energy requirements. Smart cities were created to support residents in using various services, to give them the possibility of easy communication without time and local barriers. Therefore, high-quality smart solutions in cities significantly affect trust in the city and can affect its reputation. Given that the purpose of the article is to examine the perception of intelligent solutions also in the field of energy and their impact on the sense of privacy and security, different exchanges of perceptions of quality, the risks they pose to residents and their perception of what gives a picture, have been studied. The results of empirical research clearly showed that the safety and level of satisfaction with the activities carried out by the city have a significant impact on the perceived quality, which in turn has a positive impact on reputation. The authors proposed a methodology based on the Kano model for examining residents’ satisfaction in order to investigate undefined desires and identified and confirmed needs and to study the analysis of risk and potential threats. The study was in the form of a proprietary questionnaire that can be used in similar surveys on the satisfaction of residents; 2685 correctly completed questionnaires were analyzed and the results obtained after submission were included in management action plans. The city government has expressed an interest that the measures taken will be reviewed after one to two years.

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Section: Discussionmentioning

confidence: 99%

Perception of the Quality of Smart City Solutions as a Sense of Residents’ Safety

Żywiołek

Schiavone

2021

Energies

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“…As the risk-benefit ratio is not favorable (Dugato, 2014), professional criminal activity is moving toward less risky objectives with greater opportunities (Dugato, 2014;EBF, 2010EBF, , 2011Haran & Martin, 1977). In this sense, cyber bank robberies are becoming more frequent, which has attracted the attention of a considerable number of researchers such as Hole, Moen and Tjostheim (2006), Lesk (2011), Sood and Enbody (2013), Gorton (2014) or Damenu and Beaumont (2017), among others.…”

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confidence: 99%

Assessing the risk of robbery in bank branches to reduce impact on personnel

et al. 2021

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According to existing literature, bank robberies can have a considerable impact on the people involved (employees, customers, and police officers), even if the direct economic losses are negligible. Consequently, this article presents a model to assess the risk of bank robbery, with the aim of reducing the impact on the people and prioritizing the investments in security measures. It is based on the MIVES (Spanish acronym for the Integrated Value Model for Sustainability Assessment) method and it was combined with Monte Carlo simulation as a way of taking into account the uncertainty. Correlations were also modeled, for simulation purposes. Indicators for addressing issues related to security features, employees, operational procedures, and physical and social environment were defined. The model was applied to two fictitious but realistic sets of cases. The first simulation provides a quick overview of the risk level of a fictitious bank, before collecting the full set of data from hundreds or thousands of branches. The second simulation analyzes the risk variation of a specific bank branch over time. The model was also used to assess the risk index of 636 real branches belonging to a Spanish bank. All the results are presented and discussed in depth. The model allows the user to identify the weak points of a branch, so that corrective measures can be taken.

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IncidentResponseSim: An Agent-Based Simulation Tool for Risk Management of Online Fraud

Gorton

2015

Secure IT Systems

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Using Incident Response Trees as a Tool for Risk Management of Online Financial Services

Cited by 6 publications

References 15 publications

Perception of the Quality of Smart City Solutions as a Sense of Residents’ Safety

Perception of the Quality of Smart City Solutions as a Sense of Residents’ Safety

Assessing the risk of robbery in bank branches to reduce impact on personnel

IncidentResponseSim: An Agent-Based Simulation Tool for Risk Management of Online Fraud

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