Abstract:The role of social media in higher education has shifted from providing a web 2.0 solution for supporting communication in computer supported learning to more advanced functionalities including virtual learning environment tools (e.g. content sharing, threaded discussions). This paper discusses how analysis of social media usage can equip tutors with visual probes to identify areas that may need attention. The paper also describes how data mining can be used to assess communication patterns in computer support… Show more
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