Using an extended post-acceptance framework to examine consumer adoption of fintech
Jia Qi,
Swarn Chatterjee,
Sheri Worthy
et al.
Abstract:PurposeEmerging literature on fintech has shown that consumers have been slow to adopt fintech-based products and services. However, limited literature is available regarding the factors associated with consumers' adoption of these products and services. This study aims to investigate the factors that are associated with consumer adoption of fintech-based products and services.Design/methodology/approachData on the usage and perception of smartphone financial apps by US residents ages 18–70 was collected in th… Show more
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