Using Action Research to Implement an Operating Efficiency Initiative in a Local Government

García-Navarro, Jesus; Ramı́rez, Francisco J.; Ruiz‐Ortega, María José

doi:10.1007/s11213-018-9451-1

Cited by 6 publications

(3 citation statements)

References 28 publications

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“…Fourth, the main findings are in line with previous studies, such as the work by Garía-Navarro et al. ( 2019 ), enhancing the operational efficiency of public institutions; the work by Garrido-Vega et al. ( 2016 ), applying AR to solving problems in the final painting of aerostructures by a local supplier with limited experience in the use of continuous improvement projects; or several works applied to other areas like municipalities (citealtkregel2018introducing), education (citealtliu2020action), healthcare (citealtprasad2018action), or aeronautical applications(citealtbrookes2007analyzing).…”

Section: Discussionsupporting

confidence: 92%

“…According to Susman and Evered ( 1978 ); Coughlan and Coghlan ( 2002 ); McManners ( 2015 ), and Garía-Navarro et al. ( 2019 ), AR takes place in seven stages: 1) Preparatory research, 2) Action research planning, 3) Data collection, 4) Data analysis and action planning, 5) Action implementation, 6) Action evaluation, and 7) Learning. Furthermore, and following (Baker and Jayaraman 2012 ), the Action Implementation stage is deployed in several improvement and learning cycles, with each one being divided into five steps: Diagnosing, Action Planning, Action Taking, Evaluation, and Specifying Learning.…”

Section: Methodsmentioning

confidence: 99%

“…Adapted from (Susman and Evered 1978 ; Coughlan and Coghlan 2002 ; McManners 2015 ), and (Garía-Navarro et al. 2019 ) …”

Section: Methodsmentioning

confidence: 99%

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Conducting Action Research to Improve Operational Efficiency in Manufacturing: The Case of a First-Tier Automotive Supplier

Ramírez¹,

Ramı́rez

Ruiz‐Ortega

2022

Syst Pract Action Res

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Optimising available resources and minimising production costs and throughput time is vital for first-tier suppliers in the worldwide automotive sector. To develop this type of optimisation and efficiency, MAHLE applied Action Research (AR) in one of its factories located in Spain. A multidisciplinary collaborative work team was created with the aim of deploying the AR initiative in combination with Lean Manufacturing and Six Sigma tools. Four improvement and learning cycles were deployed and key performance metrics were defined to collect and measure data in order to analyse the improvements achieved. The application of the AR initiative in the production line of a power filter device enabled improvements in both production times and quality indicators in the manufacturing process. The most outstanding results were the improvements made in the decrease in initial throughput time (34.78%) and in average daily rejections (73.53%). In addition, the AR initiative generated practical and theoretical contributions for business and academia, allowing the AR initiative to be applied in other areas of the company, and contributing to the current state of the art in the industrial application of this methodology.

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Section: Discussionsupporting

confidence: 92%

Section: Methodsmentioning

confidence: 99%

See 1 more Smart Citation

Conducting Action Research to Improve Operational Efficiency in Manufacturing: The Case of a First-Tier Automotive Supplier

Ramírez¹,

Ramı́rez

Ruiz‐Ortega

2022

Syst Pract Action Res

Self Cite

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Exploring Opportunities with Experimental Use of Communicative Spaces to Overcome Defensive Routines and Increase Information Systems Utilization

Christiansen

Wellendorf²

2021

Syst Pract Action Res

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Creating New Knowledge while Solving a Relevant Practical Problem: Success Factors for an Action Research-Based PhD Thesis in Business and Management

Alfaro

Mediavilla

Erro‐Garcés

2023

Syst Pract Action Res

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This paper focuses on university–firm relationships in terms of individual interactions between researchers and practitioners. More specifically, we focus on an analysis of the main factors that influence the use of the action research (AR) to achieve a successful doctoral thesis. In order to achieve this, we developed a Delphi study with 15 panelists whose common characteristic is that they defended or supervised an AR-based thesis in the field of business and management. The primary contribution of the research is the development of a reference framework that should be considered in the design of a doctoral thesis for which an AR methodology is put into practice. Four dimensions were defined: profiles of both the PhD candidate and supervisor, PhD program/university, and firm/organization. Three main conclusions were reached. First, it is crucial to have a cooperative “eye-to-eye” relationship between the university and the company. Second, the AR process must respond unequivocally to its own dichotomous nature. Third, there must be a straightforward academic process for the PhD thesis. We believe that this study may impel the development of doctoral theses based on AR as a tool to potentiate collaborative university–firm relationships.

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Using Action Research to Implement an Operating Efficiency Initiative in a Local Government

Cited by 6 publications

References 28 publications

Conducting Action Research to Improve Operational Efficiency in Manufacturing: The Case of a First-Tier Automotive Supplier

Conducting Action Research to Improve Operational Efficiency in Manufacturing: The Case of a First-Tier Automotive Supplier

Exploring Opportunities with Experimental Use of Communicative Spaces to Overcome Defensive Routines and Increase Information Systems Utilization

Creating New Knowledge while Solving a Relevant Practical Problem: Success Factors for an Action Research-Based PhD Thesis in Business and Management

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