Using a mock board of pharmacy disciplinary hearing to teach concepts related to administrative law, addiction, empathy, and professionalism

Parker, Kyle W.; Mager, Natalie A. DiPietro; Aronson, Benjamin D.; Hart, Christopher

doi:10.1016/j.cptl.2018.08.009

Cited by 6 publications

(4 citation statements)

References 21 publications

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“…Topics include American philosophy and politics in healthcare, private and public third-party payers, pharmacy benefit managers, formulary management, pharmacist reimbursement models, healthcare quality and outcomes, healthcare reform, international healthcare systems, and pharmacy law. Every other year, the students participate in a recitation exercise simulating a mock board of pharmacy hearing regarding pharmacist addiction (Parker et al, 2018). A complete description of this unit is outside of the scope of this paper as it may not be of interest to international readers; however, more detailed information can be obtained by contacting the authors.…”

Section: Unit 1: Pharmacists As Part Of the Us Healthcare Systemmentioning

confidence: 99%

A required course in leadership, entrepreneurship, and administration in pharmacy

et al. 2021

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Context: Worldwide, there is growing interest in equipping pharmacy graduates with the requisite skills to assume responsibilities related to management and leadership in the profession. To meet this need, the required course “Leadership, Entrepreneurship, and Administration in Pharmacy” is provided as a culminating experience for pharmacy students. Description of course: In this course, students learn concepts related to management, leadership, and entrepreneurship and complete assignments including financial statement exercises, human resources management simulations, personal leadership development plans, and business plan projects with professional poster presentations. The course in its current form has been offered four times to 541 students. Evaluation: Student evaluations (n=214) show the course is well-received and provides opportunities to develop knowledge and skills not covered previously. As the pharmacy profession is constantly evolving, students need a strong foundation in management, leadership, and entrepreneurship. Sharing experiences from this course will aid faculty at other institutions wanting to include similar topics in their curriculum.

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Section: Unit 1: Pharmacists As Part Of the Us Healthcare Systemmentioning

confidence: 99%

A required course in leadership, entrepreneurship, and administration in pharmacy

et al. 2021

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“…Holding a "mock" meeting as part of preparatory training, with project staff asking potentially contentious questions, could help committee members gain confidence, apply judgement, and develop meeting management skills. 40,41 Strengthening Performance Data It may be helpful to ask interested stakeholders to evaluate governance committee and MWH performance prior to the open public meeting and elections. This would better prepare meeting participants to discuss results and vote.…”

Section: Preparing For Meetings and Meeting Facilitationmentioning

confidence: 99%

Using Open Public Meetings and Elections to Promote Inward Transparency and Accountability: Lessons From Zambia

Vian

Fong

Kaiser

et al. 2020

Int J Health Policy Manag

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Background: Community-led governance can ensure that leaders are accountable to the populations they serve and strengthen health systems for maternal care. A key aspect of democratic accountability is electing respective governance bodies, in this case community boards, and holding public meetings to inform community members about actions taken on their behalf. After helping build and open 10 maternity waiting homes (MWHs) in rural Zambia as part of a randomized controlled trial, we assisted community governance committees to plan and execute annual meetings to present performance results and, where needed, to elect new board members. Methods: We applied a principally qualitative design using observation and analysis of written documentation of public meetings to answer our research question: how do governance committees enact inward transparency and demonstrate accountability to their communities. The analysis measured participation and stakeholder representation at public meetings, the types and purposes of accountability sought by community members as evidenced by questions asked of the governance committee, and responsiveness of the governance committee to issues raised at public meetings. Results: Public meetings were attended by 6 out of 7 possible stakeholder groups, and reports were generally transparent. Stakeholders asked probing questions focused mainly on financial performance. Governance committee members were responsive to questions raised by participants, with 59% of answers rated as fully or mostly responsive (showing understanding of and answering the question). Six of the 10 sites held elections to re-elect or replace governance committee members. Only 2 sites reached the target set by local stakeholder committees of 50% female membership, down from 3 at formation. To further improve transparency and accountability, community governance committees need to engage in advance preparation of reports, and should consult with stakeholders on broader measures for performance assessment. Despite receiving training, community-level governance committees lacked understanding of the strategic purpose of open public meetings and elections, and how these relate to democratic accountability. They were therefore not motivated to engage in tactics to manage stakeholders effectively. Conclusion: While open meetings and elections have potential to enhance good governance at the community level, continuous training and mentoring are needed to build capacity and enhance sustainability.

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“…A recent example of how this role can be acknowledged in clinical teaching and learning settings is given in Parker et al (2018) where they discuss the use of a simulated Board of Pharmacy hearing in which students role-played Board members. The scenario required them to not only demonstrate their knowledge of addiction and the relevant administrative law but also to reflect on the role of empathy and professionalism in this setting.…”

Section: Principle 2: Empathy Should Be Viewed As An Integral Part Of Professionalismmentioning

confidence: 99%

“…Of a cohort of 141 students, 138 (97%) subsequently completed an online assessment with a reflective section. Using a Likert scale, 134 out of the 138 students agreed or strongly agreed with the statement "I feel I could empathize with someone who is called before the Board of Pharmacy due to a violation" Parker et al, 2018Parker et al, , p.1514. This suggests that this form of experiential learning had fostered the notion of empathy as a positive part of professionalism.…”

Section: Principle 2: Empathy Should Be Viewed As An Integral Part Of Professionalismmentioning

confidence: 99%

Fostering Empathy in Clinical Teaching and Learning Environments: A Unified Approach

Samra

Jones

2019

Australian Journal of Clinical Education

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This paper draws together broad insights into the notion of empathy, with specific lessons learned from current approaches to empathy within both law and medicine. The role of empathy is becoming more central to modern professionalism in both fields as they demonstrate a movement towards partnership-building, with an emphasis on patient-centred decision-making in medicine and more holistic, personalised client care within law. The paper aims to identify fundamental principles to inform the development of a unified approach to the inclusion of empathy within clinical teaching and learning environments. These principles can then be used as a basis to highlight and share best practice and consider common challenges and opportunities, as well as being drawn upon by those working within interdisciplinary clinical partnerships. Identifying and exploring fundamental principles will assist in ensuring that empathy is acknowledged and utilised in a psychologically and emotionally healthy and appropriate manner to benefit the students, clients, patients and other stakeholders involved.

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Using a mock board of pharmacy disciplinary hearing to teach concepts related to administrative law, addiction, empathy, and professionalism

Cited by 6 publications

References 21 publications

A required course in leadership, entrepreneurship, and administration in pharmacy

A required course in leadership, entrepreneurship, and administration in pharmacy

Using Open Public Meetings and Elections to Promote Inward Transparency and Accountability: Lessons From Zambia

Fostering Empathy in Clinical Teaching and Learning Environments: A Unified Approach

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