“…Mission statements can be described as public documents (Kreber & Mhina, 2007), readily accessible through the internet (Creamer & Ghoston, 2013), which are unique to institutions since they are intended to convey university-specific information reflecting the university's overall vision and purpose ( (Kibuuka, 2001), as cited in Creamer and Ghoston (2013)), and are often developed through strategic planning in institutions. Thus, multiple research studies have acknowledged mission statements to be important in describing institutions intent and goals (e.g., Tierney, 1999;Young, 2001), and have argued that institutions need to be more strategic in developing statements which truly reflect their characteristics (e.g., Barnett (2003) in Kreber and Mhina (2007)).…”