volume 66, issue 4/5, P213-234 2017
DOI: 10.1108/lr-07-2016-0058
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Sonia G. Patrickson Stewart, Nadine Newman

Abstract: Purpose The purpose of this paper is to ascertain from literature, ways in which information technology is being utilized in the provision of user services in academic libraries in developed and developing countries; explore the implications of the under-utilization of information technology in offering user services to patrons in academic libraries in the English-speaking Caribbean; and offer suggestions regarding the acquisition of information technology to enhance user services in academic libraries in the…

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