User Satisfaction Analysis of Telecommunication Customer Service Mobile Applications Using the End User Computing Satisfaction (EUCS) Method

Ratnawati, Suci; Rahajeng, Elsy; Fauzan, Ridho Dhafi

doi:10.1109/citsm60085.2023.10455265

2023 11th International Conference on Cyber and IT Service Management (CITSM) 2023

DOI: 10.1109/citsm60085.2023.10455265

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User Satisfaction Analysis of Telecommunication Customer Service Mobile Applications Using the End User Computing Satisfaction (EUCS) Method

Suci Ratnawati,

Elsy Rahajeng,

Ridho Dhafi Fauzan

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User Satisfaction Analysis of Telecommunication Customer Service Mobile Applications Using the End User Computing Satisfaction (EUCS) Method

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References 8 publications

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