User research and testing of FRBR prototype systems

Zhang, Yin; Salaba, Athena

doi:10.1002/meet.1450440357

Cited by 3 publications

(3 citation statements)

References 9 publications

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“…They concluded that longer snippets enhanced performance on information tasks and reduced performance on navigational tasks. One study of a faceted search interface has incorporated a limited eye tracking protocol to identify interface elements looked at, but without examining detailed behavior (Zhang & Salaba, 2007).…”

Section: Literature Reviewmentioning

confidence: 99%

Influence of training and stage of search on gaze behavior in a library catalog faceted search interface

Kules

Capra

2011

J. Am. Soc. Inf. Sci.

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This study examined how searchers interact with a web-based, faceted library catalog when conducting exploratory searches. It applied multiple methods, including eye tracking and stimulated recall interviews, to investigate important aspects of faceted search interface use, specifically: (a) searcher gaze behavior-what components of the interface searchers look at; (b) how gaze behavior differs when training is and is not provided; (c) how gaze behavior changes as searchers become familiar with the interface; and (d) how gaze behavior differs depending on the stage of the search process. The results confirm previous findings that facets account for approximately 10-30% of interface use. They show that providing a 60-second video demonstration increased searcher use of facets. However, searcher use of the facets did not evolve during the study session, which suggests that searchers may not, on their own, rapidly apply the faceted interfaces. The findings also suggest that searcher use of interface elements varied by the stage of their search during the session, with higher use of facets during decision-making stages. These findings will be of interest to librarians and interface designers who wish to maximize the value of faceted searching for patrons, as well as to researchers who study search behavior.

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Section: Literature Reviewmentioning

confidence: 99%

Influence of training and stage of search on gaze behavior in a library catalog faceted search interface

Kules

Capra

2011

J. Am. Soc. Inf. Sci.

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“…Eye tracking studies have been used to examine how users interact with general search results (Granka, Joachims & Gay, 2004; Lorigo et al, 2006; Pan et al, 2007); to evaluate specific web search design elements (Cutrell & Guan, 2007; Goldberg, Stimson, Lewenstein, Scott & Wichansky, 2002); and more recently in faceted search interfaces (Kules et al, 2009; Kules & Capra, submitted; Zhang & Salaba, 2007). Our previous studies have shown training and task‐related differences in how searchers attend to the facets and results.…”

Section: Literature Reviewmentioning

confidence: 99%

Older adults searching for health information in MedlinePlus - an exploratory study of faceted online search interfaces

Kules

Xie

2011

Proc. Am. Soc. Info. Sci. Tech.

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Relatively little is known about how older adults search for health information online, particularly via faceted search interfaces that are increasingly prevalent on the web. To begin to address this gap in the literature, we conducted an exploratory study of older adults' use of a faceted search interface, MedlinePlus, to search for health information. The study uses selected measures of click behavior along with eye tracking techniques to examine how searchers with limited online search experience interact with a faceted web search interface. It investigates important aspects of faceted search interfaces, including: searcher gaze behavior (what components of the interface searchers look, how frequently, and for how long); how gaze behavior differs for different health conditions; and how searchers describe their actions. Five older adults aged between 56 and 87 (mean age = 73.5) participated in this study, conducted in a public library, between October and December 2010. Overall participant use of facets was similar to previous findings, approximately 20-30% of fixation counts and total fixation duration. Searchers appeared to use the facets more for more severe health conditions. These findings may be useful for researchers (e.g., to inform models of health information seeking behavior) as well as practitioners (e.g., for improving search interface designs). KeywordsFaceted interfaces, e-health literacy, health information seeking behavior, older adults.

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“…A three-year IMLS-funded project focused on how to effectively support user tasks and facilitate information seeking in developing FRBR-based systems. A portion of its study evaluated three FRBR prototypes based on user studies of 72 participants (Zhang and Salaba, 2008).…”

Section: Beyond the Opacmentioning

confidence: 99%

Beyond the OPAC: creating different interfaces for specialized collections in an ILS system

Deng

2010

OCLC Systems & Services

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Purpose -This paper aims to discuss the experiment in creating featured collection web sites from specialized data in the Voyager integrated library system (ILS). The specialized interfaces for different collections aim to offer flexible collection-driven web presentations for easier resource discovery and increased user attention. Design/methodology/approach -The Faculty Research Showcase and Women's Studies Video Resources web sites at Wichita State University (WSU) Libraries are discussed. The paper addresses the model used to create the web sites: selecting data from Oracle database, presenting SQL query results, and creating the web sites using ASP, XHTML and CSS for browsing and search. The alternative approach of using XML, XPath and ASP.NET is also discussed. Some features of the public web sites such as linking each record back to the online public access catalog (OPAC) and adding both really simple syndication (RSS) feeds and cover images using both syndetic and locally-created graphics are addressed. Findings -Specialized Voyager data presentation is an example of the disintegration of library data and services. The new interfaces are user-centered and provide visually-appealing supplemental presentations to the traditional OPAC. Practical applications -Web sites can be seamlessly integrated into public programming events and library instruction sessions to introduce local authors, featured collections, and resources in a specific area. The project model can be applied to different sets of data by slightly modifying the query, the programming, and the webpage appearance. Other possible local applications include leisure reading books, new book lists, movie collections, and local art museum collections. This approach can be applied by other libraries to highlight collections. Originality/value -The paper takes a fresh look at the traditional OPAC and library datasets and illustrates new ways to present the bibliographic data in a library database.

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User research and testing of FRBR prototype systems

Cited by 3 publications

References 9 publications

Influence of training and stage of search on gaze behavior in a library catalog faceted search interface

Influence of training and stage of search on gaze behavior in a library catalog faceted search interface

Older adults searching for health information in MedlinePlus - an exploratory study of faceted online search interfaces

Beyond the OPAC: creating different interfaces for specialized collections in an ILS system

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