2016
DOI: 10.14429/djlit.36.1.9238
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User Perception Towards E-resources and Services of IIT-Guwahati Library

Abstract: The Indian Institute of Technology-Guwahati made voluminous efforts to provide better e-resources services to its users. This study is an attempt to examine and measure the extent and use of e-resources, information alert services, awareness towards the e-resources, purpose of using the e-resources, attitude of library staff and overall quality of e-services offered by the library of Indian Institute of Technology-Guwahati. 394 survey based questionnaires were distributed and received from PG students, researc… Show more

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Cited by 7 publications
(5 citation statements)
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“…However, for the last ten years, academic library service providers have progressively documented the implications of evaluating their library services. [2][3][4][5][6][7][8][9][10][11][12][13] . Nevertheless, measuring library quality based solely on collections of learning resources is obsolete 14 .…”
Section: Introductionmentioning
confidence: 99%
“…However, for the last ten years, academic library service providers have progressively documented the implications of evaluating their library services. [2][3][4][5][6][7][8][9][10][11][12][13] . Nevertheless, measuring library quality based solely on collections of learning resources is obsolete 14 .…”
Section: Introductionmentioning
confidence: 99%
“…Display of book covers procured by library, providing open access to book collection, display of list of new arrivals with special attention, newspaper clippings, posters of databases subscribed, attractive signage's indicating library circulation counter, reference area, Internet cell to attract more and more users to library, were the quite common practices followed till recently (Mugdha, Swati & Satish, 2016). The time is changing and users want a change from all these routines as they are occupied in their work and wish to experience new tech enabled information and services on their hand held devices (Tamrakar & Garg, 2016). Additionally, several, social media sites, online application tools assist in many ways to promote library resources and services (Mugdha, Swati & Satish, 2016).…”
Section: Application Of Promotion Marketing Strategy To Library and I...mentioning
confidence: 99%
“…Online marketing has developed from this and is now time and money efficient. [22,23,24,25,26,27,28] Users will benefit more from ICT use in marketing since it will give them a wider range of options for information sources and services. Information may now be accessed quickly and with the help of technology.…”
Section: Introductionmentioning
confidence: 99%
“…The construction of a personalised service platform is a measure taken to meet the individual needs of readers and to provide more professional, efficient and caring borrowing and returning services [6] . Through the personalised service platform, libraries can have a better understanding of readers' preferences and needs, to provide book recommendations and activities that meet their personalised characteristics, and to enhance readers' physical well-being.…”
Section: Building a Personalised Service Platformmentioning
confidence: 99%