User perception as a factor for improving Trustworthiness in e-commerce systems
Andréia Rodrigues Casare,
Celmar Guimarães da Silva,
Regina Moraes
Abstract:The User Interface (UI) is the first artefact that the user interacts with while developing a sense of trust that motivates him to use software applications more effectively. A badly designed UI can deceive users and bring the system into disrepute. Trustworthiness in UI is mandatory, as a poorly implemented UI can lead to the user misusing the system and jeopardizing the expected result. Trust in computational systems involves not only technical aspects, such as computational infrastructure, storage space, an… Show more
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