2008
DOI: 10.4314/udslj.v9i2.26667
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User Experiences And Perceptions Of Online Information Resources In Libraries: A Case Of Sokoine National Agricultural Library (Snal), Tanzania

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“…The same explanations may also be applied to those libraries, which had no information about the service hours. Although any changes in working hours may have been communicated on other platforms such as mailing lists, social media platforms, posters and short message service (SMS) ( Shonhe, 2017 ; Malekani and Benard, 2018 ), the use of websites to share updates remains important. This is because academic and research library websites remain an essential gateway to library services ( Dominguez et al, 2015 ).…”
Section: Findings and Discussionmentioning
confidence: 99%
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“…The same explanations may also be applied to those libraries, which had no information about the service hours. Although any changes in working hours may have been communicated on other platforms such as mailing lists, social media platforms, posters and short message service (SMS) ( Shonhe, 2017 ; Malekani and Benard, 2018 ), the use of websites to share updates remains important. This is because academic and research library websites remain an essential gateway to library services ( Dominguez et al, 2015 ).…”
Section: Findings and Discussionmentioning
confidence: 99%
“…The lack of updates on the library websites regarding changes in service arrangements and more importantly on information resources, such as special offers for free access to scholarly resources and the opportunities given by the journal publishers to publish research results related to the COVID-19 (Emerald Publishing, 2020 ), presents a serious concern because library users such as instructors, researchers and students continue to work in a restricted environment that requires continued library support. Although there might be some other means which can be used to communicate and share information resources and services ( Shonhe, 2017 ; Malekani and Benard, 2018 ), the use of library websites cannot be ignored. Table 1 presents how various universities and research libraries in Tanzania have responded to the outbreak of COVID-19 through their websites.…”
Section: Findings and Discussionmentioning
confidence: 99%
“…According to a study conducted in Tanzania by Matto (2022), the increased reliance on ICTs, such as the application of social media platforms in undertaking activities in institution of higher learning ecosystems, has resulted in the creation of large volume of data, hence necessitating the use of analytic tools for better visualisation and informed decision-making. Various studies investigated the use of social networks sites in Tanzania, including those by (Kirita & Mwantimwa, 2021;Mashindano, 2020;Masele & Rwehikiza, 2021;and Malekani & Benard, 2018). But there are inadequate investigations on the use of Big Data analytic tools among University libraries in Tanzania.…”
Section: Introductionmentioning
confidence: 99%