User experience of communication before and during rendezvous: interim results

Colbert, Martin

doi:10.1007/s00779-004-0318-3

Cited by 13 publications

(11 citation statements)

References 15 publications

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“…Social norms influence how comfortable people are making inquiries as to their partner's status (Colbert, 2004). For example, in the mobile phone condition, when one partner was late for the rendezvous, the other partner always waited before calling to inquire about their state.…”

Section: Communication Efficiencymentioning

confidence: 99%

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Rendezvousing with location-aware devices: Enhancing social coordination

Dearman

Hawkey

Inkpen

2005

Interacting with Computers

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Emerging technologies such as location-awareness devices have the potential to significantly impact users' social coordination, particularly while rendezvousing. It is important that we explore how new technologies influence social behaviours and communication in order to realize their full potential. This paper presents a field study investigating the use of mobile location-aware devices for rendezvous activities. Participants took part in one of three mobile device conditions (a mobile phone, a location-aware handheld, or both a mobile phone and a location-aware handheld) and completed three rendezvousing scenarios. The results reveal key differences in communication patterns between the mediums, as well as the potential strengths and limitations of location-aware devices for social coordination. The paper concludes with a discussion of relevant design issues drawn from observations gathered during the field study. q Mobile devices today come with many features and gadgets such as digital cameras, text messaging, email, web browsers, games, and personal organization tools, just to name a few. As new features continue to be introduced, some will become core components, while others will have minimal impact on users' interactions. Location-awareness information is one such feature that is becoming more prevalent on mobile devices. However, the best way to utilize this information and the corresponding social implications of its use, remains unclear.The overall goal of this research is to explore how mobile technologies can enhance social coordination (specifically rendezvousing) between users and better understand Interacting with Computers 17 (2005) 542-566 www.elsevier.com/locate/intcom 0953-5438/$ -see front matter q

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Section: Communication Efficiencymentioning

confidence: 99%

“…Group behaviours related to rendezvousing have been explored extensively by Colbert (2001Colbert ( , 2002Colbert ( , 2004 through detailed diary studies. Colbert comments on the importance of conducting user-centred research to identify the effects of locationawareness on rendezvous behaviour (Colbert, 2001).…”

Section: Rendezvousingmentioning

confidence: 99%

Rendezvousing with location-aware devices: Enhancing social coordination

Dearman

Hawkey

Inkpen

2005

Interacting with Computers

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“…Despite the current boom of interest in the term, it has many different meanings. For instance, Colbert defines it as users' perceptions of interaction that constitute qualities of use [12], while Forlizzi & Battarbee characterize user experience as fluent, cognitive, and expressive [22]. Battarbee, on the other hand, emphasizes the social nature of user experience [2] and McCarthy & Wright discuss experience in terms of culture [40].…”

Section: Hci's Third Wavementioning

confidence: 99%

The new good

Fällman¹

2011

Proceedings of the SIGCHI Conference on Human Factors in Computing Systems

100

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As a result of the increased interest in issues such as engagement, affection, and meaning, contemporary humancomputer interaction (HCI) has increasingly come to examine the nature of interactions between artifacts, humans, and environments through concepts such as user experience and meaning. In the transition from usability metrics to user experience, what appears lacking is a more explicit characterization of what it is HCI now strives for as a discipline-i.e. what constitutes a 'good' user experience? Through a detailed look at two contemporary philosophies of technology-Albert Borgmann's notion of the device paradigm and Don Ihde's non-neutrality of technologymediated experience-this paper seeks to explore the potential of the philosophy of technology to contribute new insights and provide well-grounded conceptual tools for coming to terms with what may become HCI's 'new good'.

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“…Rendezvousing behavior has been extensively discussed by Colbert et al [3,4]. In their diary studies, which involved user-centered research, they identified the effects of location awareness on the coordination stage of a rendezvous.…”

Section: Related Workmentioning

confidence: 99%

“…Each mobile client installed in HTC Magic 4 mobile clients was already equipped with a location determination component, and we employed a GPS for position 4 HTC Magic., http://www.htc.com/. tracking in our experiment.…”

Section: Data Crawlermentioning

confidence: 99%

SocialCRC

You

Cheng

Chen

et al. 2010

CHI '10 Extended Abstracts on Human Factors in Computing Systems

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We present a new mobile application SocialCRC to simplify the process of coordinating an impromptu rendezvous. By considering contextual information and the social relationships between the attendants of a rendezvous, SocialCRC can identify a more satisfactory rendezvous point. In this study, we deploy SocialCRC in the context of a dinner rendezvous. A preliminary user evaluation indicates that SocialCRC can offer satisfactory results for the most influential person involved in the coordination process. It also provides an acceptable solution for the whole group, without diminishing the satisfaction of the least influential person in the group.

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User experience of communication before and during rendezvous: interim results

Cited by 13 publications

References 15 publications

Rendezvousing with location-aware devices: Enhancing social coordination

Rendezvousing with location-aware devices: Enhancing social coordination

The new good

SocialCRC

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