User experience evaluation methods

Vermeeren, Arnold; Law, Effie Lai‐Chong; Roto, Virpi; Obrist, Marianna; Hoonhout, Jettie; Väänänen-Vainio-Mattila, Kaisa

doi:10.1145/1868914.1868973

Cited by 422 publications

(90 citation statements)

References 11 publications

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“…Although the literature provides plenty of UX evaluation methods, few can be adopted to evaluate projects in their early stages,and there is a lack of effective multimethod approaches (Vermeeren et al 2010). The palette thins further when focusing on multimodal interfaces (Bargas-Avila & Hornbaek 2011; Wechsung 2014).…”

Section: User Experiencementioning

confidence: 99%

Exploring educational immersive videogames: an empirical study with a 3D multimodal interaction prototype

Fernandes

Cruz

Azevedo

et al. 2016

Behaviour & Information Technology

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Gestural interaction devices emerged and originated various studies on multimodal human-computer interaction to improve user experience. However, there is a knowledge gap regarding the use of these devices to enhance learning.We present an exploratory study which analysed the user experience with a multimodal immersive videogame prototype, based on a Portuguese historical/cultural episode. Evaluation tests took place in high school environments and public videogaming events. Two users would be present simultaneously in the same virtual reality environment: one as the helmsman aboard Vasco da Gama's XV-century Portuguese ship, another as the mythical Adamastor stone giant at the Cape of Good Hope. The helmsman player wore a virtual reality headset to explore the environment, whereas the giant player used body motion to control the giant, and observed results on a screen, with no headset. This allowed a preliminary characterization of user experience, identifying challenges and potential use of these devices in multi-user virtual learning contexts. We also discuss the combined use of such devices, towards future development of similar systems, and its implications on learning improvement through multimodal human-computer interaction.

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Section: User Experiencementioning

confidence: 99%

Exploring educational immersive videogames: an empirical study with a 3D multimodal interaction prototype

Fernandes

Cruz

Azevedo

et al. 2016

Behaviour & Information Technology

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“…Vermeeren et al, 2010). It is envisaged that taxonomies of UX qualities, which can facilitate the selection of UX methods and measures, will come to fruition from these ongoing endeavours.…”

Section: Background and Motivationmentioning

confidence: 99%

Interplay between User Experience (UX) evaluation and system development

Law

Abrahão

2014

International Journal of Human-Computer Studies

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User Experience (UX) is a maturing research area pertaining to as well as extending beyond the traditional usability. Issues in the realm of usability may be amplified in UX because of its larger scope. Four key nonorthogonal issues are: definition, modeling, method selection, and interplay between evaluation and development. Leveraging the legacy of a series of related research activities, this Special Issue (SI) aims to develop a deeper understanding of how evaluation feedback shapes software development, especially when experiential qualities such as fun, trust, aesthetic values are concerned. Three articles addressing this specific topic from different perspectives and with different approaches are included in this SI. BACKGROUND AND MOTIVATION

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“…A number of researchers have conducted studies on user experience and satisfaction [1,4,6,7,15,16,17]. In particular, Chen and Macredie [1] argue that the website meeting users' needs derives their enjoyment and increases value of purchase.…”

Section: Literature Reviewmentioning

confidence: 99%

A Content Analysis for Website Usefulness Evaluation: Utilizing Text Mining Technique

Kwon¹,

Jeong²

2015

Journal of Internet Computing and Services

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With the increasing influence of online media, company websites have become important communication channels between companies and customers. Companies use their websites as a marketing tool for a variety of purposes, including enhancing their image and selling products or services. Many researchers have examined the criteria, methods, and tools for website evaluation, but most have focused on usability. Prior content analyses have focused not on text content but on website components, an approach likely to produce subjective evaluations. This study attempts to objectively evaluate company websites by utilizing text mining. We analyze the usefulness of company websites by presenting visualized outputs from a business perspective, allowing practitioners to easily understand the results of the website evaluation and use them in decision making. To demonstrate our method empirically, we selected a company with a number of affiliates in Korea and analyzed the text content of their websites to assess their usefulness using natural language processing and graphics packages in R. Practitioners can easily employ our objective evaluation method, and researchers can use it to gain a new perspective on website evaluation.

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User experience evaluation methods

Cited by 422 publications

References 11 publications

Exploring educational immersive videogames: an empirical study with a 3D multimodal interaction prototype

Exploring educational immersive videogames: an empirical study with a 3D multimodal interaction prototype

Interplay between User Experience (UX) evaluation and system development

A Content Analysis for Website Usefulness Evaluation: Utilizing Text Mining Technique

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