User-centred sustainable business model design: The case of energy efficiency services in the Netherlands

Tolkamp, J Joost; Huijben, Jccm Boukje; Mourik, Ruth; Verbong, Gpj Geert; Bouwknegt, Renske

doi:10.1016/j.jclepro.2018.02.032

Cited by 55 publications

(52 citation statements)

References 36 publications

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“…As such they can be seen to entail an advanced stage of second order learning that involves social networks with a considerable breadth. A major component of a business model is generating value for customers by finding a solution for problem they encounter in their lives [43]. However, to understand and apply a business model perspective, Provance et al [44] argue that contextual factors should also be taken into consideration.…”

Section: Business Models and Socio-technical Transitionsmentioning

confidence: 99%

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Challenges and Opportunities of Business Models in Sustainable Transitions: Evidence from Solar Energy Niche Development in Lebanon

Elmustapha

Hoppe

2020

Energies

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Although business models presumably have a prominent role in socio-technical change remarkably little research has been conducted in this domain, more particularly in the context of developing economies. In this paper, we tap into this knowledge gap and study business model components and the challenges they face. We argue that the market value of renewable energy technologies will increase when new business models are implemented to overcome financial and institutional challenges. We complement concepts of the business model literature with the insights from the sustainable transitions literature. This paper addresses two research questions: What are the challenges of business and financial models in the transition towards decentralized solar energy driven systems? And what are the promising opportunities for new business models in a developing country context? To answer these research questions, we use a case study research design focusing on niche market development of solar thermal and solar photovoltaic (PV) technology in Lebanon. Data collection involved analysis of relevant text documents and expert interviews with 30 informants across different groups of stakeholders. Data analysis involved qualitative interpretation of collected data against concepts from the business model and Strategic Niche Management literatures. The results show that business model challenges initially were highly dependent on donor aid, which contributed to the launch and network creation of niche markets. Later, a shift to micro-finance and business startup models was observed, which showed promising development. Knowledge transfer and community empowerment were found to play an important role in developing new business models that involve consumers more closely. As this development is expected to take place more often, we expect that new opportunity pathways will develop in developing economies like Lebanon.

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Section: Business Models and Socio-technical Transitionsmentioning

confidence: 99%

“…These challenges strongly influence the entrepreneur's ability to exploit opportunities. Thus, without experimenting and learning about a business model, many market opportunities are basically missed [43].…”

Section: Characterization Of the Business Model In Solar Energy Nichementioning

confidence: 99%

Challenges and Opportunities of Business Models in Sustainable Transitions: Evidence from Solar Energy Niche Development in Lebanon

Elmustapha

Hoppe

2020

Energies

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“…Many authors consider designing a sustainable value proposition as an approach to design a sustainable business model. In this regard, Geissdoerfer et al[24] , Biloslavo et al[25] , Oskam et al[26] , Tolkamp et al[32] , Baldassarre et al[33] , De Bernardi and Tirabeni[34] , and Hirscher et al[48] have presented innovative approaches in which customers are engaged in the design process to devise a sustainable value proposition. Hirscher et al[48] , for instance, utilize do-it-yourself (DIY) and do-it-together (DIT) design strategies to design a more sustainable innovative value proposition.…”

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confidence: 99%

Sustainable Business Models: A Review

Nosratabadi¹,

Mosavi²,

Shamshirband³

et al. 2019

Preprint

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During the past two decades of the e-commerce growth the concept of business model has become increasingly popular. More recently, the research on this realm has grown rapidly with a diverse research activity covering a wide range of application areas. Considering the sustainable development goals the innovative business models have brought competitive advantage to improve the sustainability performance of organizations. The concept of sustainable business model describes the rationale of how an organization creates, delivers, and captures value, in economic, social, cultural or other contexts in a sustainable way. The process of sustainable business model construction forms an innovative part of business strategy. Different industries and businesses have utilized sustainable business models concept to satisfy their economic, environmental and social goals simultaneously. However, the success, popularity, and the progress of sustainable business models in different application domains are not clear. To explore this issue, this research provides a comprehensive review on sustainable business models literature in various application areas. Notable sustainable business models are identified and further classified in fifteen unique categories, and in every category the progress (either failure or success) has been reviewed and the research gaps are discussed. Taxonomy of the applications includes, innovation, management and marketing, entrepreneurship, energy, fashion, healthcare, agri-food, supply chain management, circular economy, developing countries, engineering, construction and real estate, mobility and transportation, and hospitality. The key contribution of this study is to provide an insight about the state of the art of sustainable business models in various application areas and the future research directions. This paper concludes that popularity and the success rate of sustainable business models in all application domains have been increased along with increasing use of advanced ICT technologies.

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“…approaches ensuring the businesses to consider their benefits and design a sustainable business model. By studying firms that provide energy efficiency products and services Tolkamp, Huijben, Mourik, Verbong, and Bouwknegt[22] found that utilizing a user-centered approach to design a sustainable business model is the key to success of these firms. He realized that firms engage the customers in designing their business model in form of a four-stage loop including: design of involvement, facilitation of involvement, extraction of lessons learned and finally business model adaptation.…”

mentioning

confidence: 99%

“…He realized that firms engage the customers in designing their business model in form of a four-stage loop including: design of involvement, facilitation of involvement, extraction of lessons learned and finally business model adaptation. In other words, Tolkamp et al[22] claim that identifying and incorporating the customer needs into the firm's value proposition is of utmost importance in designing an effective and sustainable business models.Baldassarre, Calabretta, Bocken, and Jaskiewicz[23], aided by principles user-driven innovation, provide practical framework to design a sustainable business model through designing a sustainable value proposition. User-driven innovation present solutions meeting the benefits of society and the business, at the same time through an iterative process in which potential customers are engaged in the design of value proposition.…”

mentioning

confidence: 99%

Sustainable Business Model: A Review

Nosratabadi¹,

Mosavi²

2018

Preprint

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A sustainable business model describes the rationale of how an organization creates, delivers, and captures value, in economic, social, cultural or other contexts in a sustainable way. The process of sustainable business model construction forms an innovative part of business strategy. Different industries and business types have utilized sustainability business models to satisfy their economic, environmental and social goals simultaneously. This study is conducted to present the state of the art of sustainable business models in various application areas. The business models are classified and reviewed in different application groups. To do so, a review is conducted, and the findings reveal that the application of sustainability business models can be classified in 16 unique categories. The key contribution of this study is providing an insight about the state of the art of sustainable business models in various application areas and its research path.

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User-centred sustainable business model design: The case of energy efficiency services in the Netherlands

Cited by 55 publications

References 36 publications

Challenges and Opportunities of Business Models in Sustainable Transitions: Evidence from Solar Energy Niche Development in Lebanon

Challenges and Opportunities of Business Models in Sustainable Transitions: Evidence from Solar Energy Niche Development in Lebanon

Sustainable Business Models: A Review

Sustainable Business Model: A Review

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