User-Centered Healthcare Design

Duarte, Joana Azevedo; Guerra, Arminda

doi:10.1016/j.procs.2012.10.022

Cited by 19 publications

(29 citation statements)

References 3 publications

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“…Extant pressure of technology usage skills may introduce data entry errors due to barriers of computer illiteracy [43]. Risks of patient health and privacy issues often offset efforts to increase caregiver preparedness [36]. Education on patient's health risks, ought to be imbedded in portals [20,36,57] with guidance on treatment provides potential improvement of possible induced risk to the informal caregiver [29,43].…”

Section:  Patient Risk Mitigation and Lessening The Burden On Icg (R)mentioning

confidence: 99%

“…Risks of patient health and privacy issues often offset efforts to increase caregiver preparedness [36]. Education on patient's health risks, ought to be imbedded in portals [20,36,57] with guidance on treatment provides potential improvement of possible induced risk to the informal caregiver [29,43]. Technology-based interventions can reduce the caregiving burden, depression, anxiety and stress, and improve the ICG's coping ability [41], but not without unforeseen additional pressures, such as checking equipment, interpreting movements and having additional care responsibilities [29].…”

Section:  Patient Risk Mitigation and Lessening The Burden On Icg (R)mentioning

confidence: 99%

“…The main concerns of the formal CGs center on security and patient privacy and the ethics of processing and transmitting sensitive data outside the professional sphere; not only can this undermine the completeness, and hence usefulness, of the data transmitted to the ICG, but also can make the formal caregivers reluctant to share electronic data files with them [46]. Moreover, the ICG must be informed of the HIT tool's specific purpose and be allowed to gain a certain familiarity with it [36]. Adequate training and encouragement from others are essential in motivating family carers to use technology-based support services (ibidem).…”

Section: Transparency Of Information Flow Between Formal and Informalmentioning

confidence: 99%

“…can be valuable for older family carers in rural areas, for instance, where adopting new technology could help them and their care recipients regain social inclusion [47]. The language used must be familiar to the ICG, with interfaces that incorporate readily available lexicons written in simple, easy to follow terms [36]. Transparency of information flow is often impeded by fears over security and loss of privacy.…”

Section: Transparency Of Information Flow Between Formal and Informalmentioning

confidence: 99%

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Health Information Technology and Caregiver Interaction: Building Healthy Ecosystems

Badr¹,

Sorrentino

Marco

2018

Exploring Service Science

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This qualitative study explores the widely recognized role of the informal caregivers (ICGs) as key co-producers in the delivery of effective and sustainable healthcare systems. The central argument is that to enhance the quality of care in non-clinical settings and the healthcare ecosystem as a whole, developers of Health Information Technology (HIT) need to harness the knowledge and experiences of the ICGs to better align their products to practice. The paper has two aims: to improve the understandability of informal caregivers' role in non-traditional healthcare settings, and to identify and formulate valuable guidelines for the development of "fit for use" HIT solutions that acknowledge the needs of the ICGs.Health Information Technology is the application of information technology to health and healthcare. The fact that Health Information Technology ('HIT') brings together the management and computerization of health information with a wide range of stakeholders means it has far-reaching effects on the delivery and consumption of healthcare and health-related services [1: iv]. In this paper, HIT is defined as the use of information and communication technology (ICT) by formal (i.e., professional) and informal caregivers to deliver healthcare services in non-traditional settings. Basically, caregivers would combine the use of social media, collaborative platforms, online portals, bedside terminals, assistive technologies, handhelds, electronics, and electronic medical records into "effective means of accessing, communicating and storing information to improve patient care and population health, and reduce healthcare expenditures" [2: 476, 3, 4]. The sustained care of informal caregivers (ICGs) could enable people with chronic diseases, e.g., cancer [5], AIDS [6], Alzheimer's [7], stroke [8], Severe Multiple Sclerosis [9], and certainly the aging [10], to be assisted by family members either at the hospital or at home [11]. Nevertheless, to provide an effective care package, healthcare providers who enlist informal caregivers as active patient care partners [12] need to pay careful attention to the interactions between the ICGs, the healthcare professionals and the patients [13]. HIT has done much to make the informal caregivers part of healthcare service delivery ecosystems [14] but the evidence so far suggests that, overall, it is not enough to improve outcomes across the care continuum [2,15]. Prior studies have demonstrated significant advances in knowledge but uncertain improvements in skills [16] -in particular, in the training of disease management planning. The attitude of the healthcare provider to the ICG as a user of HIT is often the result of a mutual misunderstanding of needs [17,18]. On the other hand, the perception of the ICGs and care recipients is that they are at the mercy of the healthcare professionals.  MotivationThe difference between an informal caregiver (or family carer or caregiver, informal carer or care provider or caregiver) and a healthcare professional (e.g. clinical staff, nur...

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Section:  Patient Risk Mitigation and Lessening The Burden On Icg (R)mentioning

confidence: 99%

Section:  Patient Risk Mitigation and Lessening The Burden On Icg (R)mentioning

confidence: 99%

Section: Transparency Of Information Flow Between Formal and Informalmentioning

confidence: 99%

Section: Transparency Of Information Flow Between Formal and Informalmentioning

confidence: 99%

See 2 more Smart Citations

Health Information Technology and Caregiver Interaction: Building Healthy Ecosystems

Badr¹,

Sorrentino

Marco

2018

Exploring Service Science

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“…There is a need to develop information systems for health care situations, to organize information, to enable an exchange of secure and reliable information among various health professionals, and to provide a platform for access to timely information by multiple people from multiple locations (2,3).…”

mentioning

confidence: 99%

Application of triangulation approach in requirements engineering process: A study in analysis and design of the pediatrics epilepsy information system

Nematollahi¹,

Ahmadzadeh²,

Baniasadi³

et al. 2017

hmj

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Original Article AbstractIntroduction: Requirements Engineering process is a crucial phase in software development. In order to achieve a successful design of health information systems (HISs), applying the best methodologies is essential. Therefore, the aim of the present study was to design pediatrics Epilepsy Information System (EPIS) as well as the use of triangulation approach in elicitation and validation of epilepsy information system requirements in its engineering process.

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Behavior change techniques to promote healthcare professionals’ eHealth competency: A systematic review of interventions

Virtanen

Kaihlanen

Laukka

et al. 2021

International Journal of Medical Informatics

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User-Centered Healthcare Design

Cited by 19 publications

References 3 publications

Health Information Technology and Caregiver Interaction: Building Healthy Ecosystems

Health Information Technology and Caregiver Interaction: Building Healthy Ecosystems

Application of triangulation approach in requirements engineering process: A study in analysis and design of the pediatrics epilepsy information system

Behavior change techniques to promote healthcare professionals’ eHealth competency: A systematic review of interventions

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