2020
DOI: 10.1093/jamia/ocaa193
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User-centered design of a longitudinal care plan for children with medical complexity

Abstract: Objective To determine the content priorities and design preferences for a longitudinal care plan (LCP) among caregivers and healthcare providers who care for children with medical complexity (CMC) in acute care settings. Materials and Methods We conducted iterative one-on-one design sessions with CMC caregivers (ie, parents/legal guardians) and providers from 5 groups: complex care, primary care, subspecialists, emergency ca… Show more

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Cited by 14 publications
(11 citation statements)
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“…Indeed, researchers explained that when mental models of a specific topic do not align, knowledge transfer becomes challenging as “neither group can conceptualize the others' viewpoint” ( 48 ). During the knowledge transfer process, it is important to use terminology known and understood by families ( 74 , 75 ). A successful knowledge transfer process involves information to be collected, evaluated, and organized, then shared using relevant language.…”
Section: Resultsmentioning
confidence: 99%
See 1 more Smart Citation
“…Indeed, researchers explained that when mental models of a specific topic do not align, knowledge transfer becomes challenging as “neither group can conceptualize the others' viewpoint” ( 48 ). During the knowledge transfer process, it is important to use terminology known and understood by families ( 74 , 75 ). A successful knowledge transfer process involves information to be collected, evaluated, and organized, then shared using relevant language.…”
Section: Resultsmentioning
confidence: 99%
“…Research on care coordination correlates the use of: ( A) concept mapping and ( B) care mapping to an increased level of communication between healthcare providers and caregivers, as well as between healthcare providers themselves ( 19 , 74 , 75 , 83 ). Furthermore, in healthcare mapping can promote health literacy, build and organize an individual's mental model, and enhance knowledge transfer ( 78 , 84 ).…”
Section: Resultsmentioning
confidence: 99%
“…These findings with regards to health information align with findings related to user centered design practices for developing mHealth apps. Desai et al (2020) outlined six design preferences for mHealth apps [ 68 ]. Of these six design elements, using a table layout, a problem-based organization system, and linking content between different areas will help address these caregiver information needs [ 68 ].…”
Section: Discussionmentioning
confidence: 99%
“…Desai et al (2020) outlined six design preferences for mHealth apps [ 68 ]. Of these six design elements, using a table layout, a problem-based organization system, and linking content between different areas will help address these caregiver information needs [ 68 ]. Information within an mHealth app can be presented in a table format, as well as linking pertinent topics together for caregivers.…”
Section: Discussionmentioning
confidence: 99%
“…PGHD, such as medical diaries used by families to keep track of health information and events at home, has primarily been collected through mobile devices 10–12 and is used to support clinical decision-making 13 and improve quality of life. 14 In addition, communication and data-sharing technologies, such as patient portals, 15 cloud-based care plan sharing, and other approaches, 16 , 17 have been leveraged to enhance care coordination and management for children with chronic diseases. As mobile devices become more ubiquitous, care coordination and communications are increasingly supported by mobile health technologies.…”
Section: Introductionmentioning
confidence: 99%