User-Centered Awareness in Computer-Supported Cooperative Work-Systems: Structured Embedding of Findings from Social Sciences

Gross, Tom; Stary, Chris; Totter, Alex

doi:10.1207/s15327590ijhc1803_5

Cited by 145 publications

(88 citation statements)

References 57 publications

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“…Through the integration and visualization of the different collaboration tools, Peepdeck aims to facilitate some the most relevant components of the design practice: social interactions supported by the exchange of artifacts [22] and information. Additionally, Peepdeck uses a user-centered approach [5] and adopts several awareness mechanisms such as personalization [4], workspace awareness [6], team availability [3] and work progress [2]. Further iterations involving different methods of evaluation on real scenarios must be done to ensure the generalization, precision and realism of these findings [14].…”

Section: Discussionmentioning

confidence: 99%

Peepdeck: a dashboard for the distributed design studio

Muñoz-Alcántara¹,

Kosnar²,

Funk³

et al. 2016

Annals of Computer Science and Information Systems

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Abstract-Designers adopt a large amount of generalpurpose tools for supporting their remote collaborative tasks. Each tool provides very diverse functionalities: from file sharing to instant communication and video collaboration. The designer struggles when filtering and combining the right information spread across the multitude of tools. This research extends McGrath's framework of task circumflex to map the collaborative demands of the design practitioner and proposes Peepdeck, a design exploration to support them. Peepdeck is a dashboard that assembles information scattered across multiple tools in a personalized and organized way. Through two design iterations followed by evaluations of the user interface, several requirements were identified for supporting collaboration awareness in design teams. Insights confirmed the relevance of combining information from different but already familiar tools, rather than attempting to replace them. It was identified the importance of optimizing for visual scanning, supporting search of content and allowing users to customize the tool.

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Section: Discussionmentioning

confidence: 99%

Peepdeck: a dashboard for the distributed design studio

Muñoz-Alcántara¹,

Kosnar²,

Funk³

et al. 2016

Annals of Computer Science and Information Systems

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“…It reflects the process of accessing an artefact and distributing occurring information of accessing it towards the passive individuals. In cooperative systems and social media applications this type of information is typically used for providing awareness information to the users [10].…”

Section: Fig 4 Direct Social Communication Pattern As Uml Sequence mentioning

confidence: 99%

Social Computing—Bridging the Gap between the Social and the Technical

Beckmann

Gross

2014

Social Computing and Social Media

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Abstract. Developing cooperative systems and social media requires taking complex decisions concerning the social interaction to be supported as well as the technical foundation. In this paper we build on the long and successful tradition of design patterns and the social framework of Erving Goffman. We present design patterns that address both challenges of social interaction and technical foundation-they provide input for software developers with respect to structuring software and to providing adequate support for the interaction of users with the environment and with each other.

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“…We can find different proposals of awareness approaches for groupware systems [9] [10] [11]. However, most current groupware systems are not well prepared to handle heterogeneity perspectives and information overload at the moment of providing awareness information to their users.…”

Section: Proposal Of Awareness Services For Groupwarementioning

confidence: 99%

“…It organizes the data in the following layers: i) individual data model: user's interaction, such as, mouse movements, clicks, scrolling, etc., ii) awareness data model: previous information is transformed into domain objects of the application taking into account the information about the type of awareness that the system supports (i.e context awareness, group awareness, task awareness, change awareness, etc. [9][15]); and finally iii) group data model: a global model of users' collaboration in the system. Agent model.…”

Section: Proposal Of Awareness Services For Groupwarementioning

confidence: 99%

“…It is known that members of work groups need awareness about one another, about shared elements, and about the group process [9]. From this perspective, the media services platform for awareness in support of collaboration, seeks to reduce the effort needed to achieve a natural and efficient communication during the execution of a process and allows the creation of an environment of fluid communication, which clearly favours the establishment of an environment conducive to learning and creative chaos.…”

Section: Introductionmentioning

confidence: 99%

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A Proposal of Awareness Services for the Construction of Quality Community Knowledge Supported by the Knowledge Management System KnowCat

Cobos

Gómez

Moreno-Llorena

2009

Lecture Notes in Computer Science

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El acceso a la versión del editor puede requerir la suscripción del recurso Access to the published version may require subscription Abstract. It is well known that members of work groups need awareness about one another, about shared elements, and about the group process. We present a generic framework of awareness services for groupware systems. The proposed approach has been tested through the implementation of a prototype composed by several awareness services for the Knowledge Management system called KnowCat. KnowCat is a groupware that supports the collaborative construction of quality community knowledge. We carried out a research study with a group of students enrolled in a graduate course at Universidad Autónoma de Madrid (Spain) to test our approach. The study outcomes corroborated that providing to the KnowCat users the most useful information about how the classmates have interacted with the system through the awareness services, can help them to know how they should solve their own work in the system and to be aware that they are working in a collaborative way.

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User-Centered Awareness in Computer-Supported Cooperative Work-Systems: Structured Embedding of Findings from Social Sciences

Cited by 145 publications

References 57 publications

Peepdeck: a dashboard for the distributed design studio

Peepdeck: a dashboard for the distributed design studio

Social Computing—Bridging the Gap between the Social and the Technical

A Proposal of Awareness Services for the Construction of Quality Community Knowledge Supported by the Knowledge Management System KnowCat

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