User acceptance of business intelligence application: motivation to learn, technology, social influence, and situational constraints

Decision Factors behind Cisco Networking Hardware Acceptance in Business Environments

“…Owing to the worldwide network of Cisco academies offering professional training not only to active network administrators but also students (and even secondary school pupils), Cisco switches are reported to be relatively easy to maintain and configure. Whereas from the perspective of a self-taught user such a statement can be considered controversial, it supports the findings of Yoon et al [24] to some extent. In addition to knowledge transfer [21] and certification, training programs incorporate gamification elements such as badges, quizzes, or progress bars [25], thereby maintaining tension and building motivation among participants [24].…”

“…Whereas from the perspective of a self-taught user such a statement can be considered controversial, it supports the findings of Yoon et al [24] to some extent. In addition to knowledge transfer [21] and certification, training programs incorporate gamification elements such as badges, quizzes, or progress bars [25], thereby maintaining tension and building motivation among participants [24]. Such an educational initiative is not offered commonly among the competition.…”

“…In other words, one simply expects even more. Once again, it turned out that the training component is of great relevance [24,32] in the networking domain. Thus, all APT-related related relationships were confirmed within the final model, as depicted in Table 6.…”

“…The introduction of new IT solutions in a company is routinely met with resistance from employees. In this context, pinpointing motivation to learn as an important factor that supports individual propensity to adopt a particular technology seems essential [24]; companies are expected to provide future users with the benefits of technologies being introduced in order to inspire such motivation. Vanduhe et al, upon building a model that goes beyond TAM thanks to incorporating social motivation and task technology fit, hint at considering gamification as a method to stimulate motivation within professional training [25].…”

“…While [27] did not confirm a significant effect on perceived usefulness, we reckon that network professionals are a target group open to technological advances and appreciate most aspects of innovation. On the other hand, managing corporate networking devices comes with very high entry barriers, hence, we hypothesize that the inclusion of staff in professional training programs is likely to lead to a spike in motivation [24,25] and enhanced learnability [22], and ultimately break down the aforementioned barriers. Therefore, the impact of two additional factors needs to be verified through the following research hypotheses: Whereas many derived models disregard moderators, [2,20] discuss the fundamental impact of certain moderating factors on the propensity to use modern technologies.…”