User Acceptance Evaluation of Wearable Aids

Hein, Christina M.; Lueth, Tim C.

doi:10.1007/978-3-030-01836-8_24

Cited by 2 publications

(4 citation statements)

References 19 publications

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“…No common conceptualizations of exoskeletons were identified within the sample. Some focus was identified the wearable nature of the exoskeleton as a distinguishing aspect of the technology, including generalist descriptions such as “external support device” (Iranzo et al , 2020) or “wearable aid” (Hein and Lueth, 2018). Continuing the wearable aspect of exoskeleton technology, conceptualizations of exoskeletons as a “wearable, mechanical structure” that “enhances the power of a person” (De Looze et al , 2017) or “enhances the strength and endurance of the user” (Spada et al , 2018a) emerged.…”

Section: Resultsmentioning

confidence: 99%

“…Continuing the wearable aspect of exoskeleton technology, conceptualizations of exoskeletons as a “wearable, mechanical structure” that “enhances the power of a person” (De Looze et al , 2017) or “enhances the strength and endurance of the user” (Spada et al , 2018a) emerged. Other term used to describe exoskeletons include physical assistive device (Moyon et al , 2018), personal ergonomic device (Van Engelhoven et al , 2018) and power suit (Hein and Lueth, 2018). However, these terms were used to specifically define powered exoskeletons in medical and rehabilitation contexts or to define static ergonomic aids (Van Engelhoven et al , 2018; Brandt et al , 2020; Schmidt and Iyer, 2015).…”

Section: Resultsmentioning

confidence: 99%

“…As patterns of technologically-mediated service interaction between multiple service actors is known to introduce new types of role stressors (Román et al , 2018) and unforeseen consequences upon service outcomes and quality (Ranjan et al , 2015). One exception involved aged care workers, although this study did not capture multiple actor perspectives or usage perceptions in the presence of other service actors (Hein and Lueth, 2018).…”

Section: Resultsmentioning

confidence: 99%

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Exoskeletons at your service: a multi-disciplinary structured literature review

Tarbit

Hartley

Previte

2022

JSM

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Purpose Exoskeletons are characterized as wearable, mechanical orthoses that augment the physical performance of the wearer, enhance productivity and employee well-being when used in value producing contexts. However, limited research involving exoskeleton usage by service employees in frontline contexts has been undertaken within service research. The purpose of this paper is to provide an overview of exoskeleton research undertaken within the context of value-producing roles, introduce exoskeletons conceptually to the service research domain, provide new conceptualizations of service exchange interactions involving physically augmented service actors and propose future avenues of exoskeleton research in alignment with key service theories. Design/methodology/approach A multi-disciplinary structured literature review based on the preferred reporting items for systematic reviews and meta-analyses method was undertaken across a variety of literature fields. A final selection of n = 25 papers was selected for analysis from an initial sample of N = 3,537. Given the emergent nature of exoskeleton research and the variety of methodology types used between literature fields, a thematic analysis approach was used for analysing identified papers. Findings The literature review identified four main themes within role-focused exoskeleton research. These themes informed proposals for future exoskeleton research with respect to key service theories and typologies. The findings demonstrate that the presence of an exoskeleton changes the behaviours and interactions of service employees. The augmented social presence AugSP typology is conceptualized to explain the influences of human enhancement technologies (HETs) within service actor interactions. Originality/value This research introduces the AugSP typology to conceptualize the impacts that exoskeletons and HETs impose within technologically mediated service interactions and provides a service-specific definition of exoskeleton technology to guide future service research involving the technology.

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Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

Section: Resultsmentioning

confidence: 99%

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Exoskeletons at your service: a multi-disciplinary structured literature review

Tarbit

Hartley

Previte

2022

JSM

View full text Add to dashboard Cite

show abstract

“…The technique suggested the 'as is', 'the should' be, and the benchmarking phase. Relevance is given to exoskeleton evaluation with the study by Hein and Lueth [91] that focuses on user acceptance aspects and describes the classification of evaluations for user acceptance using the criteria of the target, type, test environment, and measuring tool. Additionally, Ralfs et al [92], more in general, propose a 7-step model for comprehensive evaluation of industrial exoskeletons: characterization, preparation, pre, core, and post-evaluation, analysis, and reflection, also proposing a test course made of different situations to assess the exoskeletons.…”

Section: Guidelines and Methodological Criteriamentioning

confidence: 99%

Passive Exoskeletons to Enhance Workforce Sustainability: Literature Review and Future Research Agenda

et al. 2023

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The human-centered workplace design philosophy and the operator 5.0 concepts are gaining ground in modern industries moving through the personalization of the operators’ workplace for improving workforce well being and capabilities. In such a context, new assistive technologies, such as passive exoskeletons, are good candidates to be wisely adopted in manufacturing and logistics systems. A growing interest in these devices has been detected over the last years, both from an academic and company perspective, with an increasing number of design solutions and tests according to their field of application. Aiming to investigate the current state of the art, we propose a literature review focused on passive exoskeletons for manufacturing and logistics (M&L) systems. We categorize the exoskeletons assessment in relation to the M&L tasks in which they are applied to give the reader an easy and direct insight into the exoskeleton performance in real settings. Further, the impact of the exoskeleton deployment from an efficiency perspective and its cost-effectiveness evaluation are provided. Finally, a maturity heat map is proposed to track the maturity level of different exoskeletons by focusing on a set of scientific and industrial domains. A discussion and a future research agenda are also provided by focusing on the managerial implications of investing in these devices.

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User Acceptance Evaluation of Wearable Aids

Cited by 2 publications

References 19 publications

Exoskeletons at your service: a multi-disciplinary structured literature review

Exoskeletons at your service: a multi-disciplinary structured literature review

Passive Exoskeletons to Enhance Workforce Sustainability: Literature Review and Future Research Agenda

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