Use Your Data: Design and Evaluation of a Card-Based Ideation Tool for Data-Driven Services
Gert Breitfuss,
Tomas Santa-Maria,
Michael Fruhwirth
et al.
Abstract:Using data can significantly improve service design and development. However, for businesses, developing data-driven services can be challenging. To address this, we have developed the Data Service Cards (DSCs), a card-based tool to inspire the design of data-driven services. This paper presents two cycles of a design science research (DSR) project, focusing on the second cycle of redesign and evaluation of the DSCs. We conducted a two-step evaluation, including surveys and external expert ratings of data-driv… Show more
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