Abstract:This paper reports the implementation of an ERP system in the industrial area aiming at improvements in the standard of quality, cost and agility. After consolidation in the area using MRP II, the ERP was extended to the other areas of the organization. The methodology used in this study was oral history in an alternative way to make more relevant the results of academic research, this approach establishes as being of great relevance to the historical constitution of the profession. The objective of this work … Show more
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