2012
DOI: 10.1177/1524839911433467
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Use of Social Media in Health Promotion

Abstract: Despite the expanding use of social media, little has been published about its appropriate role in health promotion, and even less has been written about evaluation. The purpose of this article is threefold: (a) outline purposes for social media in health promotion, (b) identify potential key performance indicators associated with these purposes, and (c) propose evaluation metrics for social media related to the key performance indicators. Process evaluation is presented in this article as an overarching evalu… Show more

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Cited by 334 publications
(125 citation statements)
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“…Key aspects of social media evaluation include exposure (reach or the number of people reached with a message), engagement (number of people who take action in response to a message), and influence (whether engagement is positive, neutral, or negative in sentiment) [23,24]. This study assessed 2 of these 3 evaluation components: exposure to and engagement with state TCP social media sites.…”
Section: Methodsmentioning
confidence: 99%
“…Key aspects of social media evaluation include exposure (reach or the number of people reached with a message), engagement (number of people who take action in response to a message), and influence (whether engagement is positive, neutral, or negative in sentiment) [23,24]. This study assessed 2 of these 3 evaluation components: exposure to and engagement with state TCP social media sites.…”
Section: Methodsmentioning
confidence: 99%
“…23,30,36 Examining social media can provide unique insight into the health information reaching, and possibly influencing, large segments of the general population. 37,38 To better understand Twitter use for communication among the public and public health professionals about childhood obesity, we collected and examined tweets incorporating the hashtag #childhoodobesity and the Twitter users who sent them.…”
Section: Introductionmentioning
confidence: 99%
“…However, existing empirical research is limited. To date, the scholarly literature on the use of mobile technology (i.e., mobile apps, short messaging service [SMS], social media, text-based services) for social marketing purposes has concentrated primarily on health communication (e.g., Abroms & Lefebvre, 2009;Blaya, Fraser, & Holt, 2010;Boulos, Wheeler, Tavares, & Jones, 2011;Fjeldsoe, Marshall, & Miller, 2009;Lefebvre, 2007Lefebvre, , 2009Neiger et al, 2012). These studies highlight the importance of using mobile technology to increase audience engagement in health-related knowledge and offer suggestions for future health communication campaigns looking to incorporate new and social media into their campaign strategies.…”
Section: Introductionmentioning
confidence: 99%