Use of Social Media for Disaster Management

Abstract

Social media is emerging as an important information-based communication tool for disaster management. Yet there are many relief organizations that are not able to develop strategies and allocate resources to effectively use social media for disaster management. The reason behind this inability may be a lack of understanding regarding the different functionalities of social media. In this paper, we examine the literature using content analysis to understand the current usage of social media in disaster management. We draw on the honeycomb framework and the results of our content analysis to suggest a new framework that can help in utilizing social media more effectively during the different phases of disaster management. We also discuss the implications of our study.

Explaining the Factors Influencing the Individuals’ Continuance Intention to Seek Information on Weibo during Rainstorm Disasters

“…There is an increase in studying the application of social media in natural disasters. Ngamassi, Ramakrishnan, and Rahman [ 5 ] identified some major reasons for the public to use social media during disasters: Seeking information, receiving timely information, obtaining unique information, determining disaster magnitude, checking in with family and friends, self-mobilizing, and seeking emotional support and healing.…”

Social Media Usage During Disasters: Exploring the Impact of Location and Distance on Online Engagement

“…It is unclear what drives and affects the use of social media, especially during emergency 9 . Understanding the reasoning behind social media usage will contribute to the optimal use of social media 10 …”

Edukasi, Sosialisasi, dan Simulasi Bencana Alam Pada Masyarakat Melalui Pendekatan Berbasis Teknologi Dengan Memanfaatkan Sosial Media

“…Dewasa ini, teknologi informasi dan komunikasi telah menjadi alternatif media yang populer bagi penanganan bencana alam (Ahmed, 2011;Alexander, 2014;Mavrodieva & Shaw, 2021). Jenis teknologi informasi yang dapat dimanfaatkan antara lain aplikasi dan kontenkonten digital, baik luring maupun daring, situs-situs internet, serta platform-platfrom media sosial (MS).…”

“…Mavrodieva and Shaw (2021) menekankan bahwa meskipun MS dapat sangat efektif dalam penanganan bencana, kalangan penggunanya harus selalu mewaspadai berita bohong (fake news) dan disinformasi. Oleh karena itu, para peneliti (Ahmed, 2011;Alexander, 2014;Mavrodieva & Shaw, 2021) menekankan pentingnya mengedukasi masyarakat tentang etika bersosial-media yang positif serta kewaspadaan terhadap penyalahgunaan MS, apalagi di tengah krisis dan bencana alam. Almansoori and Habtoor (2018) mengingatkan bahwa meskipun MS dapat menjadi alat edukasi yang efektif karena sifatnya yang sangat atraktif dan mudah memicu terjadinya aksi sosial, pengguna MS perlu dididik untuk mengevaluasi setiap informasi yang mereka terima lewat MS dan memahami pengaruhnya terhadap mereka.…”