“…In the United Kingdom it has gained particular prominence since events at Bristol Royal Infirmary, where a suspicion of poor performance prompted the UK Department of Health to instigate a major Public Inquiry [17]. Several graphical tools have been introduced to assist with such monitoring, and have been applied to a variety of disciplines within the hospital setting including cardiac surgery [3,10,16], intensive care [2], hospital acquired infections [11] and treatment of acute myocardial infarction [9]. More recently, another major Inquiry into mortality of patients under the care of the General Practitioner, Harold Shipman, has led to the suggestion of applying similar methods to Primary Care [1].…”