Use of a point-of-care app increases patient satisfaction with residents performing minor procedures

Abstract

This study investigated patient satisfaction of residents' ability after using a Point-of-Care (POC) app for minor procedures in Family Medicine. Patients were asked to a) evaluate their satisfaction of a resident performing a minor procedure, b) rate their skill level, and c) decide if they explained the procedure clearly. The results show that a) use of the POC app improved patient satisfaction (p<0.05), but had no effect on either b) residents' skill level (p>0.05) or c) their communication skills. This study demonstrates a possible role for a POC app in teaching minor procedures in Family Medicine.