Usage and Acceptance of the Nextcloud Platform in the University Context: An Exploratory Study

Abstract

Cloud platforms are widely employed in today's educational context to enhance collaborative learning and the overall quality of the teaching-learning process. In 2016, Nextcloud was im-plemented in the Faculty of Chemical Engineering at the Technological University of Havana "José Antonio Echeverría" (CUJAE), Cuba. Subsequently, an evaluative phase was conducted to ensure the continuous development of the platform. The objective was to assess the use and ac-ceptance of the Nextcloud platform from the perspective of students and professors in the Fac-ulty. An exploratory, non-experimental, and cross-sectional study was conducted. Data was col-lected through observation and a survey. Matomo Analytics tool was employed for observation, revealing low visitation numbers. The survey was based on the Unified Theory of Acceptance and Use of Technology model. Better results were obtained in positive acceptances compared to negative ones, both for professors and students. It is concluded that the evaluation of the Next-cloud platform is infrequently used by users; however, there were higher positive acceptances than negatives from the perspectives of both students and professors.