Usability Testing on the Simponik Website using the System Usability Scale (SUS)

Saputra, Dedi; Syah, Edo Ardiyan; Darnis, Febriyanti

doi:10.33395/sinkron.v7i4.11916

Cited by 58 publications

(87 citation statements)

References 6 publications

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“…At both time points, app SUS scores were above average (Sauro, 2011; Sauro & Lewis, 2012), indicating that participants felt that the app was user-friendly and intuitive. The SUS scores from the account setup survey demonstrated an upward trend for students compared to scores from our initial usability sessions with similar tasks (Antonelli et al, in press), perhaps due to the improvements made to the account setup process in response to user feedback.…”

Section: Discussionmentioning

confidence: 93%

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The Experiences of Parents of and Students With Visual Impairments With 4to24, a Transition Application

Steverson

Cmar

Antonelli

2022

Journal of Visual Impairment & Blindness

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Introduction: This article describes the field test of 4to24, a transition application (app) for parents of and students with visual impairments. In this stage of the development process, researchers evaluated the app's usability and gained feedback on app use and experience from end users. Methods: Participants, including 27 parents of and 19 students with visual impairments, used 4to24 for 6 months. They completed a baseline survey, a survey about the account setup process, and three additional surveys at 2-month intervals (i.e., 2, 4, and 6 months). Results: Participants found the app account setup process quick and easy to complete. Parents and students used the app more frequently during the first 2 months, and then app usage decreased over time. Participants’ average ratings for app enjoyability, ease of use, understandability of information, and relevance of information were generally high and consistent across time points. Participants found 4to24 useful to track activities to help students prepare for college and work, and most planned to continue using it after the study. Discussion: Findings indicate that the app was usable, enjoyable, easy to use, and helpful. The decline in app usage over the 6 months may signify that participants lost interest, were impacted by the COVID-19 pandemic, or spent more time working on activities within the modules. Students rated app enjoyability and relevance higher than parents, which may relate to the language and tone of the student-focused modules. Introductory topics may have been unnecessary for some parents, which could have contributed to their lower relevance ratings. Implications for Practitioners: Service providers can inform parents and students about 4to24 and its potential benefits. 4to24 can encourage conversations about college and work, provide resources and activity suggestions, and serve as a resource for parents who are not connected or knowledgeable about services.

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Section: Discussionmentioning

confidence: 93%

“…Possible values for total scores range from 0 to 100, with higher scores indicating more positive responses. The average SUS score for more than 5,000 participants in hundreds of studies was 68 (Sauro & Lewis, 2012).…”

Section: Methodsmentioning

confidence: 99%

The Experiences of Parents of and Students With Visual Impairments With 4to24, a Transition Application

Steverson

Cmar

Antonelli

2022

Journal of Visual Impairment & Blindness

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“…A sample item from the SUS is “I thought the system was easy to use.” (1 = strongly disagree , 5 = strongly agree ). The SUS has evidence of construct validity (Bangor et al, 2008), concurrent validity (Bangor et al, 2009), and internal consistency reliability (Bangor et al, 2008; Sauro, 2011) across samples and products. We followed the scoring instructions provided by Brooke (1996) to calculate total scores.…”

Section: Methodsmentioning

confidence: 99%

Usability of 4to24: A Transition Application for Parents of Students With Visual Impairments

Antonelli

Steverson

Cmar

2023

Journal of Visual Impairment & Blindness

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Introduction: This article covers the technical development and usability testing of 4to24, a mobile application (app) for students with visual impairments and their parents. The app includes information and resources on numerous topics to support and encourage preparation for employment from an early age. Methods: We partnered with technical developers from the blindness field to design and develop the app using an iterative approach that included usability testing at two key points in the development process. Technical developers incorporated accessibility into the app's design as it was built. Researchers conducted two rounds of usability testing with a total of 9 parents and 10 students. Participants completed specific tasks in the app and completed the System Usability Scale (SUS) to assess the app's usability. Results: Mean SUS scores were 80.83 for Round 1 and 83.75 for Round 2, indicating above-average usability at both time points. In each round, participants provided feedback on the app interface and identified issues impacting the app's ease of use. Discussion: We devised a system that automatically sends relevant informational modules to users based on the student's age, grade level, experience, and progress. The iterative design process allowed us to seek user feedback through usability testing and correct identified issues as development progressed, resulting in an intuitive and easy-to-use app. We also assessed and corrected accessibility issues as they arose, ensuring that the app met users’ accessibility needs. Implications for Practitioners: 4to24 is a usable and accessible mobile app that provides parents and students with relevant, timely information and resources to help students prepare for employment as they grow.

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“…Usability is defined as the elimination or minimization of usage failures while providing users with advantages and satisfaction. Usability or "usability" refers to the ease and readability of information as well as a user-friendly navigation experience in the interaction between humans and computers (Saputra et al, 2022). Generally, discussions on user-friendly interfaces are applied to websites and software in order to make them more efficient, simple, and enjoyable to use.…”

Section: Literature Review Usability Testingmentioning

confidence: 99%

UX Evaluation Using Firstclick, Performance Measurement, RTA, And Questionnaire On E-Commerce Website

Candiasa

Gunadi

Putra

2023

SinkrOn

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E-commerce has made transactions easier for several persons. SKI (Semadi Kwazay Indoland), a company in the real estate market, is one of the numerous organizations that develop e-commerce websites. The company wants the e-commerce website to attract a wider audience. Therefore, an evaluation is necessary to measure the usefulness of the website. Twenty responses were divided into two groups of ten: the advanced group and the novice group. The selected assessment approaches are performance measurement to evaluate the system's efficiency and error rate, first-click usability testing to evaluate the system's effectiveness, and RTA and the SUS questionnaire to evaluate user happiness. The following are the study's findings: This e-commerce website is quite efficient, as there is no significant difference in the time necessary to complete the 10 activities between the two groups of respondents. The mean participant questionnaire score for the e-commerce website was 49.75, which was much lower than the average SUS score of 68. The e-commerce website page is highly effective, as the performance measurement test results suggest a comparatively low error rate across both novice and advanced respondent groups.

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Usability Testing on the Simponik Website using the System Usability Scale (SUS)

Cited by 58 publications

References 6 publications

The Experiences of Parents of and Students With Visual Impairments With 4to24, a Transition Application

The Experiences of Parents of and Students With Visual Impairments With 4to24, a Transition Application

Usability of 4to24: A Transition Application for Parents of Students With Visual Impairments

UX Evaluation Using Firstclick, Performance Measurement, RTA, And Questionnaire On E-Commerce Website

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