Usability testing of e-learning system: A case study on CeL in TARUC, Johor Branch Campus

Satam, Noriza; Taslim, Jamaliah; Adnan, Wan Adilah Wan; Manaf, Norehan Abdul

doi:10.1109/iuser.2016.7857935

Cited by 3 publications

(1 citation statement)

References 11 publications

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“…Based on this research, usability is one intersection of HCI which directly deals with the user satisfaction. A usability testing done by Satam et al (2016) revealed that layout, color, font and buttons of the e-learning materials are some of the elements to assess the usability of that interface. The ambiguity of these elements and the isolation of the learner will make the interaction between student-student, studentinstructor and student-content confusing, leading to raised dissatisfaction subsequently result to dropping out of the e-learning program (Samarraie et al, 2016;Sorgenfrei and Smolnik, 2016;Kurucay and Inan, 2017;Hong et al, 2017;Premlatha and Geetha, 2015;Ping, 2011;Jou et al, 2016;Kapenieks, 2013).…”

Section: Introductionmentioning

confidence: 99%

The role of usability on e-learning user interactions and satisfaction: a literature review

Gunesekera

Bao²,

Kibelloh

2019

JSIT

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Purpose The purpose of this study is to review the effect of usability factors on e-learning user relationships, namely, student–student interaction (SSI), student–instructor interaction (SII) and student–content interaction (SCI), in the existing e-learning literature. Further, this study intended to identify whether usability contributes to the satisfaction of e-learners. Design/methodology/approach This study has undertaken a systematic review using the PRISMA methodology to filter the literature in the domain of e-learning with respect to usability concerns using six databases. An analytical framework has been formulated to evaluate the literature against different dimensions of interactions and usability. Findings Results reveal that while SSI has grabbed 71.4 per cent research attention with respect to usability factors of e-learning systems, SCI has been given the least focus, i.e. 26.6 per cent. According to the results, e-learning systems’ usability issues influence the user relationships and affect the user satisfaction, which will lead to lack of user continuity. Practical implications The findings of this review will provide insights to instructional designers to construct more satisfied learning content for the users. The analysis framework of this study will encourage researchers to drive future research in e-learning along with the concern of usability. Originality/value This research emphasizes on the importance of SCI to focus future e-learning research on a different angle, in addition to SSI and SII. The analysis framework of this study will provide different dimensions, specifically for the empirical research in the domain of e-learning.

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Section: Introductionmentioning

confidence: 99%

The role of usability on e-learning user interactions and satisfaction: a literature review

Gunesekera

Bao²,

Kibelloh

2019

JSIT

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Extended TAM and TTF Model: A Framework for the 21^st Century Teaching and Learning

Lim

Lee

2021

2021 International Conference on Computer &Amp; Information Sciences (ICCOINS)

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Investigating the Adoption of ERP Systems

Al-Adwan

Habahbeh

2020

Journal of Information Technology Research

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Software usability is one of the important issues of human computer interaction. It is a critical quality factor that controls the quality and the performance of any interactive software. This study aims to investigate the impact of usability attributes on end-user's acceptance of enterprise resource planning by extending the technology acceptance model to include five usability attributes, namely: task support, presentation, navigation, learnability and memorability. At the time of writing this article, to the best-known knowledge, there have been no studies in Jordan that have investigated the impact of software usability on the end users' continuous intention to use an enterprise resource planning system. The proposed research model is validated by conducting a survey from Dawacom Pharmacies based in Amman, Jordan. The results show that nine out of eleven hypotheses are significant. The findings indicate that all attributes have a significant impact on user acceptance. Except, the task support does not have a significant effect on perceived usefulness and perceived ease of use.

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Usability testing of e-learning system: A case study on CeL in TARUC, Johor Branch Campus

Cited by 3 publications

References 11 publications

The role of usability on e-learning user interactions and satisfaction: a literature review

The role of usability on e-learning user interactions and satisfaction: a literature review

Extended TAM and TTF Model: A Framework for the 21^st Century Teaching and Learning

Investigating the Adoption of ERP Systems

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Usability testing of e-learning system: A case study on CeL in TARUC, Johor Branch Campus

Cited by 3 publications

References 11 publications

The role of usability on e-learning user interactions and satisfaction: a literature review

The role of usability on e-learning user interactions and satisfaction: a literature review

Extended TAM and TTF Model: A Framework for the 21st Century Teaching and Learning

Investigating the Adoption of ERP Systems

Contact Info

Product

Resources

About

Extended TAM and TTF Model: A Framework for the 21^st Century Teaching and Learning