Usability of workplaces: case studies - Phase 1

Alexander, Keith

doi:10.13140/2.1.2421.0567

Cited by 1 publication

(1 citation statement)

References 0 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…In general, usability theory is developed from a user-centric perspective within ergonomics in human-computer interaction by focusing on the core elements: effectiveness, efficiency and satisfaction. Workplace studies adopting usability theory suggest that user participation and continuous briefing are fundamental to identify user needs and any requirement for change regarding technology implementations in office environments (Alexander, 2005; Blakstad et al , 2008; Hansen et al , 2011; Windlinger and Tuzcuoglu, 2021). Some workplace studies adopted usability theory and elaborated for office environments.…”

Section: Literature Reviewmentioning

confidence: 99%

What is a smart office environment? An exploratory study from a user perspective

Tuzcuoğlu

Vries

Yang

et al. 2022

JCRE

View full text Add to dashboard Cite

Purpose This paper aims to explore the meaning of smart office environments from a user perspective by investigating user preferences and expectations. Design/methodology/approach Eleven semi-structured interviews with the users after moving into a smart office building of a Dutch Municipality and an observation as complementary data were conducted. The data were analysed based on the grounded theory and thematic analysis, combining a reflexive approach to the literature review. Findings Two main themes were revealed addressing user expectations and preferences for smart office environments: “enhanced interaction” with the social and physical office environment and “sense-making” of the smart concept (or smartness). Within these themes, basic and smart office aspects were identified and classified based on their association with smart office concepts or technology. Practical implications The findings reveal the meaning of the smart office concepts from a user perspective by highlighting the importance of user experience on enhanced interaction and sense-making of the smart office concept, equipped with basic and smart aspects. Originality/value To the best of the authors’ knowledge, this study is the first to qualitatively examine drivers underlying the meaning of smart office concepts from a user point of view. Organisations, environmental psychologists, designers and managers can use the findings of this study to develop guidelines for a successful smart office design.

show abstract

Section: Literature Reviewmentioning

confidence: 99%