Usability of University Websites: A Systematic Review

Yerlikaya, Zehra; Durdu, Pınar Onay

doi:10.1007/978-3-319-58706-6_22

Cited by 6 publications

(2 citation statements)

References 10 publications

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“…Distribution of articles by country3.2 What is the Distribution of the Studies by Year?More recent researches were considered in this study, the articles considered are articles from 2016 to 2021. This is due to the fact that there is a similar study by[8] of articles from 2006 to 2016. The distribution of the studies by year can be seen in figure3.2.…”

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confidence: 89%

“…MCDM approaches are increasing but not as much as other methods. [8] In their study evaluated University website usability evaluation from scholarly articles from 2006 to 2016. 53 papers were investigated and the result showed that the generally adopted method are user testing and questionnaire, the most reported usability issues were navigation, UI design and information content quality.…”

Section: Introductionmentioning

confidence: 99%

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A Systematic Review on Usability Evaluation for University Websites

Adedeji¹,

Y.A²,

A.O³

et al. 2022

IJCATR

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Usability of websites has been studied severally in a general term in different sectors such as entertainment, social media and e-commerce. Higher education is a sector that needs more attention because Universities are very important in the society and their websites hold important information for prospective students, parents, faculty, students of the university and the public. Several literature reviews have been conducted on website usability evaluation, not many have focused on University website usability evaluation. Existing reviews of University website usability evaluation have based their review on certain aspect of usability evaluation such as the methods used. The objective of this study is to carry out a systematic literature review of recent studies in this area in order to provide insight for University website developer, usability researchers and higher academic institutions in all. This study focuses on researches conducted on University website usability evaluation from 2016 to 2021. Findings from this study include additional information different from existing literature review, such as, objectives of researches, common usability attributes used by usability researchers, methods of data collection and analysis, changes in data collection due to Covid-19 pandemic and the types of usability problems found. The commonly mentioned usability problems are problems related to interface design, content, navigation, performance and accessibility.

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confidence: 89%

Section: Introductionmentioning

confidence: 99%