“…User testing comparing the adaptive toolbar to a "fixed toolbar" to which users could somehow add/delete functions showed that the adaptive bar improved performance for certain tasks and that users were generally satisfied with the adaptive bar. (Similar adaptive toolbars for MS Word have been also been proposed [Lim, Kim, Yoon, Jang, & Han, 2005;Miah, Karageorgou, & Knott, 1997]). Lastly Linton, Joy, and Schaefer's recommender system alerted users to functionality in MS Word currently being used by co-workers doing similar tasks [Linton, Joy, Schaefer, & Charron, 2000].…”