Usability Evaluation of a Virtual Museum Environment: A Case Study in Terengganu State Museum, Malaysia

Rahim, Normala; Wook, Tengku Siti Meriam Tengku; Zin, Nor Azan Mat; Rawi, Norkhairani Abd; Muda, Roslinda

doi:10.1166/asl.2016.7109

Cited by 6 publications

(2 citation statements)

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“…The incorporation of technology in virtual exhibitions has been applied in developing countries like China, Indonesia, Singapore, Saudi Arabia, and India. Malaysia is no exception in using technological approaches such as VR for exhibitions in museums and the use of social media for promotional purposes (Rahim et al, 2016). Perhaps the incorporation is still new and limited and needs to be improved (Rosli & Kamaruddin, 2020).…”

Section: Influence Of the Technology Factors On Viewers' Satisfactionmentioning

confidence: 99%

Factors Affecting Viewers' Satisfaction In Virtual Art Exhibition

Samsuddin¹

2022

The European Proceedings of Multidisciplinary Sciences

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The devastating effects of the COVID-19 global pandemic has forced most business transactions to shift from the conventional approach to the online medium to ensure their sustainability during this critical period. Artists are also transforming their approach from physical exhibitions to virtual exhibitions to ensure their business sustainability. Conventional or physical exhibitions draw large audiences; however, due to the COVID-19 global pandemic, such gatherings are strictly prohibited. Thus, virtual museum exhibitions will continue to be organised in the future, therefore, knowledge about factors that affect virtual exhibitions will be in demand.This cross-sectional study intended to examine the influence of technological, aesthetic and individual factors on viewers' satisfaction when experiencing a Virtual Art Exhibition. Data collection was carried out from May to June 2021 using an electronic questionnaire (google form) as a study tool, which was adapted from previous studies. Viewers of virtual art exhibitions were the unit of analysis and selected using the purposive sampling technique. Several virtual art exhibitions premiering in Melaka during the COVID-19 pandemic were identified. Data were analysed using the SPSS 27 software involving correlations and multivariate analyses.Findings reveal that only two factors were found to significantly influence viewers' satisfaction, namely the aesthetic value and individual (viewer) factors. This empirical evidence has outlined the fundamental aspects that will serve as a guideline for artists by considering the aesthetic value and individual factors in preparing for future virtual exhibitions as well as highlighting the importance of the technological factor in improving viewers' satisfaction.

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Section: Influence Of the Technology Factors On Viewers' Satisfactionmentioning

confidence: 99%

Factors Affecting Viewers' Satisfaction In Virtual Art Exhibition

Samsuddin¹

2022

The European Proceedings of Multidisciplinary Sciences

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“…While the study by [21] related to usability guidelines for elderly website interface, outlining the factor such as simple language, large font size, navigation that is easy to use and has a combination of media such as video and audio. Another example is the study from [22], they conducted the usability evaluation for Virtual Museum Environment (VME), Terengganu State Museum to collect data about the usability of the VME design by randomly selected respondents. Results obtained from the usability test in the aspects of navigation, manipulation and system control depicted that the VME prototype has fulfilled the three main elements of usability that are easy to use, efficiency and satisfaction.…”

Section: Case Study Related To Mhealthmentioning

confidence: 99%

User Experience Model for Remote Envenomation Consultation Mobile Application with Decision Support Ability

Zainun

Lam

Bakar

et al. 2018

Int. J. Adv. Sci. Eng. Inf. Technol.

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Most industries have begun adapting mobile technology in their daily work included health domain. A group of clinical toxinology experts intend to adopt the mobile technology to provide the consultation services remotely. Current practice of the consultation service is using the communication application available in market which has limitation and not suitable in their context. Thus, a specific newly design mobile application should be developed for their case. To generate mobile applications and services that meet the user's expectations, the development of applications that emphasize user experience (UX) factor needs to be implemented. UX factors are heavily depending on the different user, system, context and temporal factors. There is lack of research of UX factors in the mobile health domain especially in the remote envenomation consultation mobile application. Therefore, the purpose and scope of this research is to identify UX factors from the perspective of system components for this type of mobile application. This paper gathered the UX definition, UX factor and UX model from the previous researches. The UX factors finding process included literature review and discussion with the clinical toxinology experts. UX factors have been identified and matched with the remote consultation mobile application context. At the end, we have derived a UX model for the remote envenomation consultation mobile application case. The UX model included four product features and seven UX factor. Product features involved information quality, user interface design, functionality and data visualisation. Whereas seven UX factor involved usefulness, effectiveness, efficiency, ease of use, aesthetic, trustworthy and stimulation. The presented UX Model contained specific factor for remote envenomation consultation mobile application. It can be a reference to develop a mobile application to meet the context and user expectation for the remote consultation case. Keywords-user experience; mHealth; remote consultation; user experiences factor; user experience models; factors influencing user experience.

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