Usability evaluation of a comprehensive national health information system: relationship of quality components to users’ characteristics

Jeddi, Fatemeh Rangraz; Nabovati, Ehsan; Bigham, Reyhane; Khajouei, Reza

doi:10.1016/j.ijmedinf.2019.104026

Cited by 22 publications

(12 citation statements)

References 22 publications

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“…However, in Shield et al, doctors believed the EHRs help them reduce wasting of time [ 58 ], which is not consistent with the findings of this study. Redesigning or revising SIB based on the needs of service providers, especially physicians who face high workloads, can increase its efficiency [ 29 ].…”

Section: Discussionmentioning

confidence: 99%

“…If sufficient studies are not done, the challenges of these systems will not be identified, bringing about disruption in the service provision process and dissatisfaction of users and clients. Studies on SIB are more focused on topics such as the degree of the realization of its outcomes [ 26 ], evaluation of its usability [ 29 ], evaluation of its success [ 25 ], measurement of satisfaction with it [ 23 ] and evaluation of the level of acceptance of users [ 30 , 31 ], and very few studies have investigated the challenges and benefits of SIB. The results of these few studies also indicate that more research is still needed on various dimensions of SIB in Iran, namely the structure, the process, and the outcome.…”

Section: Introductionmentioning

confidence: 99%

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The Integrated Electronic Health System in Iranian health centers: benefits and challenges

Kalkhajeh¹,

Aghajari

Dindamal

et al. 2023

BMC Prim. Care

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Background Electronic Health Records (EHRs) were introduced to all Iranian medical universities in 2015 with the launch of Integrated Electronic Health System (which is known as SIB: a Persian backronym in Persian meaning apple), and a number of studies were conducted on SIB. However, most of these studies did not consider the benefits and challenges of adopting SIB in Iran. Therefore, the present study aimed to identify the benefits and challenges of SIB in health centers of Khuzestan Province, Iran. Methods This was a qualitative study using qualitative conventional content analysis conducted on 6 experts and 24 users of SIB in six health centers of three cities in Khuzestan province, Iran. The participants were selected using a purposeful sampling method. Maximum variation was considered in selecting the group of users, and snowball sampling was used in the group of experts. Data collection tool was semi-structured interview. Data analysis was performed using thematic analysis. Results Overall, 42 components (24 for benefits and 18 for challenges) were extracted from the interviews. Common sub-themes and themes were identified for challenges and benefits. The components formed 12 sub-themes, and they were placed in 3 main themes, namely structure, process and outcome. 1) Structure included four sub-themes of Financial resources, Human resources, Facilities, and Access to the Internet; 2) Process involved three sub-themes of Training, Providing services, and Time and workload; and 3) Outcome incorporated five sub-themes of Quality of health services, Access, Safety and personal distance, Screening and evaluation, and Research. Conclusions In the present study, the benefits and challenges of adopting SIB were examined in three themes: structure, process, and outcome. Most of the identified benefits were related to the theme of outcome, and most of the identified challenges were related to the theme of structure. Based on the identified factors, by strengthening the benefits of SIB and also trying to eliminate or reduce its challenges, it is possible to institutionalize and use it more effectively in order to solve health problems.

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Section: Discussionmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

The Integrated Electronic Health System in Iranian health centers: benefits and challenges

Kalkhajeh¹,

Aghajari

Dindamal

et al. 2023

BMC Prim. Care

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“…In 2015 a comprehensive national health information system (SIB), including screening of mental health status, was implemented in Iran. However, the SIB appears to have low usability (Rangraz Jeddi et al, 2020).…”

Section: Discussionmentioning

confidence: 99%

Iran's National Suicide Prevention Program

Rezaeian

Platt

Arensman

2022

Crisis

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Abstract. Background and Aims: Iran is one of the few countries in the Eastern Mediterranean Region (EMR) to have developed a national suicide prevention program (NSPP). This report introduces Iran's NSPP to policy planners and researchers working in suicide prevention, and is intended to encourage other low- and middle-income countries to develop, implement, and evaluate their own NSPPs. Method: This was a case study of a NSPP in one country, integrating quantitative and qualitative data. Bibliographic searches were conducted using both international and national databases, supplemented by other documents. The study benefited from the experiential evidence provided by the senior author. Results: While the national incidence of suicide is low, there are higher rates among young adults, particularly women, in western regions. In 2010, Iran's NSPP was integrated into primary health care. A rigorous evaluation of Iran's suicide prevention program concluded that Iran has the potential to take a leadership role in suicide prevention within the EMR, although several challenges were identified. Limitation: The findings of this case study cannot be generalized to other contexts. Conclusion: Given Iran's unstable situation, the NSPP needs to be monitored, evaluated, and adjusted according to evidence and ongoing changing national and local needs.

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“…The questionnaire was first introduced in 1986 by Kirakowski [20], and it has been validated and used in various usability studies since then [20,21]. Many scholars believe that SUMI provides a valid and reliable measurement of users' perception of a software usability and user satisfaction [5,9,[22][23][24][25][26]. The instrument is also recognized by ISO/IEC 9126 as an accepted measurement for the assessment of the end-user's experience.…”

Section: Sumimentioning

confidence: 99%

Computer-Assisted Translation Tools: An Evaluation of Their Usability among Arab Translators

Alotaibi

2020

Applied Sciences

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Technology has become an essential part of the translation profession. Nowadays, computer-assisted translation (CAT) tools are extensively used by translators to enhance their productivity while maintaining high-quality translation services. CAT tools have gained popularity given that they provide a useful environment to facilitate and manage translation projects. Yet, little research has been conducted to investigate the usability of these tools, especially among Arab translators. In this study, we evaluate the usability of CAT tool from the translators’ perspective. The software usability measurement inventory (SUMI) survey is used to evaluate the system based on its efficiency, affect, usefulness, control, and learnability attributes. In total, 42 participants completed the online survey. Results indicated that the global usability of these tools is above the average. Results for all usability subscales were also above average wherein the highest scores were obtained for affect and efficiency, and the lowest scores were attributed to helpfulness and learnability. The findings suggest that CAT tool developers need to work further on the enhancement of the tool’s helpfulness and learnability to improve the translator’s experience and satisfaction levels. Further improvements are still required to increase the Arabic language support to meet the needs of Arab translators.

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Usability evaluation of a comprehensive national health information system: relationship of quality components to users’ characteristics

Cited by 22 publications

References 22 publications

The Integrated Electronic Health System in Iranian health centers: benefits and challenges

The Integrated Electronic Health System in Iranian health centers: benefits and challenges

Iran's National Suicide Prevention Program

Computer-Assisted Translation Tools: An Evaluation of Their Usability among Arab Translators

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