Upholding te mana o te wā: Māori patients and their families' experiences of accessing care following an out-of-hospital cardiac event

Cultural safety in paramedic practice: experiences of Māori and their whānau who have received acute pre-hospital care for cardiac symptoms from paramedics

“…9,29 As participants suggested, both positive and negative communication experiences will have long-term impacts regarding (not) trusting health providers and (not) seeking timely health care. 5,[30][31][32][33][34] Critically, trust is also based on the experiences of whānau and others within communities. 35 Whakawhanaungatanga builds trust and influences positive experiences of care for Māori, 31,33 but was not always prioritised.…”