Unveiling the Potential: Experts' Perspectives on Artificial Intelligence Integration in Higher Education

Abstract

<p style="text-align:justify">This article investigates artificial intelligence (AI) implementation in higher education (HE) from experts' perspectives. It emphasises the view of AI's involvement in administrative activities in higher education, experts' opinions concerning the influence of the incorporation of AI on learning and teaching, and experts' views on applying AI specifically to assessment, academic integrity, and ethical considerations. The study used a qualitative method based on an unstructured qualitative interview with open-ended questions. The participants were thirteen individuals currently involved with higher education institutions and had various talents related to AI and education. Findings stress that implementing AI technology in administrative roles within higher education institutions is essential since it cuts costs, addresses problems efficiently and effectively, and saves time. The findings also revealed that AI plays a vital role in learning and teaching by speeding up the learning process, engaging learners and tutors, and personalising learning depending on the learner's needs within an entirely intelligent environment. AI can produce an accurate, objective, and suitable level of assessment. AI aids students in developing a stronger sense of integrity in their academic work by guiding them through AI-powered applications. AI must adhere to ethical laws and policies, ensuring its potential negative aspects are not overlooked or left unchecked.</p>