Unravelling the dark side of sharing economy – Managing and sustaining B2B relationships on digital platforms

Rana, Nripendra P.; Kar, Arpan Kumar; Gupta, Manish; Pappas, Ilias O.; Παπαδόπουλος, Θάνος

doi:10.1016/j.indmarman.2023.06.002

Cited by 10 publications

(7 citation statements)

References 31 publications

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“…During the subsequent phase, a review that is comparatively composite in nature can be generated through the integration of structured and bibliometric review principles (Dabić et al, 2020). A few unconventional examples of grey literature reviews combined with scientific literature reviews are blockchain in the insurance sector (Kar & Navin, 2021), the sharing economy in sustainability (Rana et al, 2023), online shopping (Shroff et al, 2023) and the diffusion of blockchain technology (Grover et al, 2019). Similarly, when a phenomenon is yet to be published widely, hybrid reviews combining grey literature with academic articles, gives a better understanding of the discipline (e.g., Kar et al, 2023).…”

Section: Hybrid Reviewsmentioning

confidence: 99%

How to Undertake an Impactful Literature Review: Understanding Review Approaches and Guidelines for High-impact Systematic Literature Reviews

Varsha P S,

Chakraborty,

Kar

2024

South Asian Journal of Business and Management Cases

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Literature reviews lay the foundation for academic investigations, especially for early career researchers. However, in the planning phase, we generally lack clarity on approaches, due to which a lot of review articles are rejected or fail to create a significant impact. The systematic literature review (SLR) is one of the important review methodologies which is increasingly becoming popular to synthesize literature in any discipline in general and management in particular. In this article, we explain the SLR methodology and provide guidelines for performing and documenting these studies. Through systematic processes, these reviews offer suggestions to synthesize literature to identify research gaps and indicate research directions. Lastly, this article serves as a guide for researchers and academics in conducting an extensive literature review.

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Section: Hybrid Reviewsmentioning

confidence: 99%

How to Undertake an Impactful Literature Review: Understanding Review Approaches and Guidelines for High-impact Systematic Literature Reviews

Varsha P S,

Chakraborty,

Kar

2024

South Asian Journal of Business and Management Cases

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“…Uber, Ola, Lyft, Bolt and Didi) and food sharing (e.g. OLIO, Too Good to Go and Gander) (Gurran et al , 2020; Sainaghi and Baggio, 2020; Rana et al , 2023). The rapid development of sharing economy providers has attracted scholarly attention and sparked discussion about the light and dark sides of such development.…”

Section: Literature Reviewmentioning

confidence: 99%

“…However, due to the frequency of platform errors and damage, recent research has increasingly recognized the dark side of sharing economy development (Massi et al , 2021; Rana et al , 2023; Verma and Gustafsson, 2020), defined as “the socially, environmentally, or economically undesirable effects introduced by the sharing economy” (Buhalis et al , 2020, p. 689). For instance, due to inappropriate business models and internal management problems, around 70 bike-sharing providers became bankrupt soon after their fast entry and rapid expansion in China (Si et al , 2021).…”

Section: Introductionmentioning

confidence: 99%

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Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review

Wu,

Benson-Rea

2024

JBIM

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Purpose Despite a growing body of research focusing on the dark side of sharing economy development, arguments are fragmented and incomplete. This study aims to address the gap by integrating existing viewpoints based on a provider’s perspective. Design/methodology/approach This study conducted a bibliometric analysis using text mining and clustering algorithm techniques to measure the scope of scientific output on this topic and identify the main research themes. Findings Through the bibliometric analysis, this study developed an integrative framework based on the platform providers’ internal management issues and external conflicts with consumers, society, government regulations and traditional business. It also identified significant gaps within each research theme and proposed a future research agenda. Originality/value Sharing economy development has not yet been fully understood and regulated, leading to unprecedented challenges to existing business systems. The study addresses knowledge gaps and advances the understanding of the dark side of the sharing economy based on the provider’s internal management and interplay with external forces. It offers a roadmap for future research to advance understanding of the “hidden” dark side of the sharing economy.

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“…One area that emerges from these papers is the need for further research into the ethical dilemmas associated with AI implementation in the areas of marketing and information systems (Dwivedi et al, 2021;Rana et al, 2023;Vassilakopoulou et al, 2022). Future investigations should prioritise the ethical dimensions of cognitive chatbots during interactions with humans.…”

Section: Future Research Agendamentioning

confidence: 99%

The Next ‘Deep’ Thing in X to Z Marketing: An Artificial Intelligence-Driven Approach

Charles,

Rana,

Pappas

et al. 2023

Inf Syst Front

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unprecedented opportunities for the mining of new insights into customer needs and behaviours, from individuals to corporations and governments (Zaki, 2019). The advent of digital technologies has indeed ushered in a new era of innovation and possibilities, revolutionising the way businesses interact with customers, understand their needs, and create value (Bednar & Welch, 2020). All of these factors have created a pressing need for a new paradigm in marketing-one driven by the power of digital technologies and their ability to extract invaluable insights from the vast data landscape.

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Unravelling the dark side of sharing economy – Managing and sustaining B2B relationships on digital platforms

Cited by 10 publications

References 31 publications

How to Undertake an Impactful Literature Review: Understanding Review Approaches and Guidelines for High-impact Systematic Literature Reviews

How to Undertake an Impactful Literature Review: Understanding Review Approaches and Guidelines for High-impact Systematic Literature Reviews

Uncovering the dark side of the sharing economy from a provider’s perspective: a bibliometric systematic review

The Next ‘Deep’ Thing in X to Z Marketing: An Artificial Intelligence-Driven Approach

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