Unpacking Workplace Stress and Forensic Expert Decision-Making: From Theory to Practice

Abstract

Workplace stress can affect forensic experts' job satisfaction and performance, which holds financial and other implications for forensic service providers. Therefore, it is important to understand and manage workplace stress, but that is not simple or straightforward. This paper explores stress as a human factor that influences forensic expert decision-making. First, we identify and highlight three factors that mitigate decisions under stress conditions: decision parameters, internal factors, and external factors. Second, we situate workplace stress in forensic science within the Challenge-Hindrance Stress Framework. We argue that stressors in forensic science workplaces can have a positive or a negative impact, depending on the type, level, and context of stress. Developing an understanding of the stressors, their sources, and their possible impact, can help forensic service providers and researchers to implement context-specific interventions to manage stress at work and optimize expert performance.