2001
DOI: 10.1080/07341510108581994
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Unpacking reliability: The success of Robert Bosch, GmbH in constructing antilock braking systems as reliable products

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Cited by 12 publications
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“…The route that Antilock Brake Systems (ABS) took in order to become a widely accepted vehicle technology has been a long one, which required a process of careful social-technical planning by Bosch, in order to overcome the negative publicity that surrounded ABS as a technology and to make Bosch ABS the dominant antilock technology [11]. In order to achieve this, Bosch engineers found that not only did they have to "sell" carefully the performance achieved by the product, but also they had to "sell" the setting of the standards on which that performance was measured.…”
Section: What History Tells Usmentioning
confidence: 99%
“…The route that Antilock Brake Systems (ABS) took in order to become a widely accepted vehicle technology has been a long one, which required a process of careful social-technical planning by Bosch, in order to overcome the negative publicity that surrounded ABS as a technology and to make Bosch ABS the dominant antilock technology [11]. In order to achieve this, Bosch engineers found that not only did they have to "sell" carefully the performance achieved by the product, but also they had to "sell" the setting of the standards on which that performance was measured.…”
Section: What History Tells Usmentioning
confidence: 99%