Unpackaging stakeholders’ motivation for participating in the social media of the higher education sector

Saraite-Sariene, Laura; Gálvez‐Rodríguez, María del Mar; Haro‐de‐Rosario, Arturo; Caba-Pérez, Carmen

doi:10.1108/oir-09-2018-0273

Cited by 7 publications

(8 citation statements)

References 58 publications

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“…The impact on student educational attainment may initially be dependent on their usage and adoption of social media (14,15). However, numerous studies highlight that the use of social media, aside from academic success and performance among students at the tertiary level, is positively (8,(16)(17)(18). The challenge and complexity remains in how social media usage, fit, and adoption affect how students perceive their experience (e.g., student satisfaction) and how they perform (e.g., academic achievement).…”

Section: Introductionmentioning

confidence: 99%

Social media use in higher education: Building a structural equation model for student satisfaction and performance

Al-Rahmi

Shamsuddin²,

Wahab³

et al. 2022

Front. Public Health

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Social media utilization at the student-level has become more prevalent contemporary higher education. Hence, this study is aimed at developing a specific model, along with the behavioral intention to use, to explore educational quality, actual social media use, and task-technology fit that affects student satisfaction and performance impact through examining the synergies of constructivism, user acceptance and usage of information technology, and technology acceptance. To test, a survey was administered to 430 students across five Malaysian universities. Through structural equation modeling, findings indicate that to improve student satisfaction and student performance through embedded social media, students need to have opportunities to collaborate on learning, have easy access to social media, perceive such use to be easy, and have aligned expectation on performance and effort. Interestingly, the actual social media use, was the only variable in the model that did not predict student satisfaction, despite its role in predicting student performance. The study highlights that constructivist learning, as well as task-technology fit over social media, enhances the students' learning experience and enables knowledge sharing and dissemination. The effect of using social media on student satisfaction and academic performance highlights that all students think that it is adequate for their instructors to improve their usage of social media tools. Therefore, we advocate learners and students employing social media for academic purposes with the help of lecturers at higher teaching organizations and institutions.

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Section: Introductionmentioning

confidence: 99%

Social media use in higher education: Building a structural equation model for student satisfaction and performance

Al-Rahmi

Shamsuddin²,

Wahab³

et al. 2022

Front. Public Health

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show abstract

“…The size of the leadership team is significantly associated with stakeholder participation, management culture and quality. Universities with larger leadership teams have also established more channels of communication and greater participation with stakeholders (Saraite-Sariene et al , 2019). In addition, the correlations show that the size of the leadership team is related to Western countries that present more environment-concerned cultures.…”

Section: Resultsmentioning

confidence: 99%

“…The opinions of stakeholders must also be considered (Castañeda and Quintero, 2015). Universities have become more active in publishing information and interacting with their stakeholders on social networks (Saraite-Sariene et al , 2019; Yeo, 2014) and research shows that the data obtained are taken into account while setting university strategies. In this sense, a contribution of the work is to highlight the participation of stakeholders in the university’s policies.…”

Section: Discussionmentioning

confidence: 99%

Analysing and evaluating environmental information disclosure in universities: the role of corporate governance, stakeholders and culture

Flórez‐Parra

Pérez

Hernández

et al. 2021

IJSHE

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Purpose The purpose of this paper is to analyse the internal and external factors related to the disclosure of environmental information in universities which reflect the actions carried out in these universities. Design/methodology/approach Taking as reference the first 200 universities in the Shanghai ranking, several factors associated with the degree of environmental information disclosure in universities – governance dimension, the relationship and participation of stakeholders, position and prestige as signs of the quality of the institution and cultural concern in the university’s country for the environment – are analysed. Findings The results obtained show that the size of the leadership team, stakeholder participation, the position of the university in rankings and cultural concern in the university’s country for the environment are determining factors in the university’s environmental actions and, consequently, in their disclosure. Other factors – such as the size of the university, the level of self-financing and financial autonomy – do not affect the disclosure of environmental information. Originality/value Scant research exists on the environmental commitments of universities; this paper aims to fill that gap. Their role as the main channel of research and as instructors of future professionals makes them points of reference in society. Research on university ranking has traditionally focussed on teaching and research results, but environmental issues are becoming increasingly important. This paper enumerates the factors that influence the dissemination of environmental information in the most prestigious universities. This research also provides an original approach by considering not only top-down but also bottom-up strategies through communication channels and the incidence of cultural factors.

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“…The most common channels used in the university environment to disseminate information to various stakeholders are websites (De Aguilera Moyano et al, 2010). The use of technological tools and the creation of interaction platforms enables greater and universal stakeholder participation, as it allows information demands to be detected and met (Saraite‐Sariene et al, 2019). Social networks are also channels used to communicate and disseminate information to various stakeholders (Di Tullio et al, 2021; Yeo, 2014).…”

Section: Theoretical Framework and Hypothesis Formulationmentioning

confidence: 99%

Determinants of the dissemination of economic, social and environmental information at the university level in the context of commitment to the Sustainable Development Goals

Flórez‐Parra,

López‐Pérez,

López‐Hernández

et al. 2023

Sustainable Development

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In the context of universities' commitment to the Sustainable Development Goals (SDGs), the paper aims to analyse the factors that influence the degree of information disclosure related to the economic, social, and environmental (ESE) aspects of SDGs. Based on a content analysis of the annual and/or sustainability reports for 2021 and the websites of the top 200 universities in the Shanghai ranking, the results show that the volume of ESE disclosures at universities is associated with gender diversity in the governance team, stakeholder commitment and position in academic and environmental rankings. By taking entities that are global benchmarks, the results make practical and managerial contributions. First, they can serve as a guide to setting policy frameworks for institutions to create procedures to develop their SDG‐compliant actions. Second, the promotion of women's participation on the board and the active presence of stakeholders favour universities' information disclosure policies. Third, the results show that the efforts towards disclosure at the top universities in both academic and environmental rankings are related to legitimising their actions and meeting stakeholders' demands. In addition, this study proposes the development of an index that could help improve the ESE information disclosed by universities, which is currently low, yet some aspects of it, such as economic aspects, are barely covered but essential to ensure sustainability. Finally, the proposed indicators can also serve as a guide for governing bodies' management of SDG‐related aspects.

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Unpackaging stakeholders’ motivation for participating in the social media of the higher education sector

Cited by 7 publications

References 58 publications

Social media use in higher education: Building a structural equation model for student satisfaction and performance

Social media use in higher education: Building a structural equation model for student satisfaction and performance

Analysing and evaluating environmental information disclosure in universities: the role of corporate governance, stakeholders and culture

Determinants of the dissemination of economic, social and environmental information at the university level in the context of commitment to the Sustainable Development Goals

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