“…For example, Sefton (2008) discusses implementing discovery services for better access; Greene (2010) writes about developing a national IR; and Madsen and Oleen (2013) address growing the mature ETD program. Researchers are also digging into topics such as preservation policy (Zhu et al, 2012;Becker et al, 2009;McGovern and McKay, 2009;Hockx-Yu, 2006;Caplan, 2008;Fox et al, 2009) and workflow management (Madsen and Oleen, 2013;Piorun and Palmer, 2008;Copeland and Penman, 2004;Bevan, 2005;Greig, 2005;Park et al, 2007;Wang, 2012;Morrow and Mower, 2009). Through the development of workflows and implementation of ETD programs, a variety of issues have been discovered and solutions incorporated into the workflow.…”