2000
DOI: 10.1002/j.2161-1882.2000.tb00174.x
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University Employees' Perceptions of University Counseling Center Services and Consultation Activities: A Multidimensional Scaling Analysis

Abstract: This study examined university employees' (N = 130) awareness and perceptions of the importance of university counseling and consultation services. Results of a multidimensional scaling analysis (MDS) combining awareness and perception scores for 19 distinct services revealed 4 distinct MDS group configurations, each in a 2-dimensional structure, indicating that employees fell into 1 of 4 groups sharing similar perceptions of counseling and consultation activities. Implications for service provision and rese… Show more

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Cited by 4 publications
(2 citation statements)
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References 25 publications
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“…The results of a survey of university-college faculty and staff suggest that counseling centers could communicate better about consultation services typically offered by centers in order to increase center use, improve effectiveness of treatment through earlier identification of students needing services, and reduce inappropriate referrals to counseling services (McWhirter, Palombi, & Garbin, 2000). Campus personnel who interact with students throughout the course of their day on campus are in the best position to notice early indicators of concern (American College Health Association, 2013).…”
Section: Liaison Programsmentioning
confidence: 99%
“…The results of a survey of university-college faculty and staff suggest that counseling centers could communicate better about consultation services typically offered by centers in order to increase center use, improve effectiveness of treatment through earlier identification of students needing services, and reduce inappropriate referrals to counseling services (McWhirter, Palombi, & Garbin, 2000). Campus personnel who interact with students throughout the course of their day on campus are in the best position to notice early indicators of concern (American College Health Association, 2013).…”
Section: Liaison Programsmentioning
confidence: 99%
“…Counseling centers also work collaboratively with campus organizations—in a liaison consultant role—to develop programs that meet students’ needs. A center can consult on broader systemic issues (e.g., help develop a conflict-resolution protocol) or on individual students of concern (McWhirter, Palombi, & Garbin, 2000). Though this form of consultation is the most obvious link to threat assessment, it is far from the only relevant aspect of CC’s responsibilities.…”
Section: College Counseling Centers: Multifaceted Organizationsmentioning
confidence: 99%