Understanding Twitter use by major LIS professional organisations in the United States

Zhang, Min; Sheu, Feng-Ru; Yin, Zhang

doi:10.1177/0165551516687701

Cited by 13 publications

(13 citation statements)

References 31 publications

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“…This approach can not only identify prevalent discussion topics, but also map the relationships between topics. The co-hashtag analysis reveals that the trending topics users discussed were very diverse and broader in scope compared to the topical analysis of tweets initiated by the previous study (Zhang et al, 2018), showing the value and importance of contextual analysis of the LIS professional organizations in the Twittersphere presented in this study.…”

Section: Conclusion and Discussionmentioning

confidence: 64%

“…Twitter provides new opportunities for libraries and institutions to reach out to targeted audiences and provide information regarding hours of operation, events, services, and resources (Carscaddon & Chapman, ; Milstein, ). While previous research has investigated Twitter use by businesses, there has not been much examination of library and information science (LIS) professional organizations in social media (Zhang, Sheu, & Zhang, ). Additionally, previous research mainly focused on what LIS organizations, especially libraries, talk about (Del Bosque, Leif, & Skarl, ; Shiri & Rathi, ; Zhang et al, ), with no consideration of tweets by others regarding major LIS professional organizations.…”

Section: Introductionmentioning

confidence: 99%

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Professional Organizations in Twittersphere: An Empirical Study of U.S. Library and Information Science Professional Organizations‐Related Tweets

Zhang

2019

Asso for Info Science & Tech

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Twitter is utilized by many, including professional businesses and organizations; however, there are very few studies on how other entities interact with these organizations in the Twittersphere. This article presents a study that investigates tweets related to 5 major library and information science (LIS) professional organizations in the United States. This study applies a systematic tweets analysis framework, including descriptive analytics, network analytics, and co‐word analysis of hashtags. The findings shed light on user engagement with LIS professional organizations and the trending discussion topics on Twitter, which is valuable for enabling more successful social media use and greater influence.

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Section: Conclusion and Discussionmentioning

confidence: 64%

Section: Introductionmentioning

confidence: 99%

Professional Organizations in Twittersphere: An Empirical Study of U.S. Library and Information Science Professional Organizations‐Related Tweets

Zhang

2019

Asso for Info Science & Tech

Self Cite

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“…Queries, opinions, and feedback seeking were the least tweeted about. Zhang, Sheu, and Zhang (2018), in their investigation of the thematic categories of five LIS professional organizations' tweets, found that the largest category was library activities and services, which includes themes such as library users and usage, book recommendations, and hours and operations. In an examination of different platforms, Phillips (2015) investigated how the libraries' professional roles were demonstrated to their patrons via Facebook.…”

Section: Insert Fig 2 Here Nyc Public Libraries General Content On Twittermentioning

confidence: 99%

Response to COVID-19 Pandemic: Where Do Public Libraries Stand?

Alajmi

Albudaiwi

2020

Public Library Quarterly

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This paper aims to identify how public libraries used Twitter in the initial months after the outbreak of the COVID-19 pandemic. Content analysis was performed on a dataset of 9,450 tweets published by 38 public libraries in New York City between December 2019 and April 2020. The study showed that 85.5% of the tweets published by NYC public libraries were related to regular library communications, such as announcements of library service updates, book recommendations, suggested readings and activities, celebrations of specific occasions or individuals, and notices of upcoming events. Meanwhile, 14.5% of the tweets published from January/April 2020 were directly and explicitly related to COVID-19. NYC public libraries posted details of the remote library services available during the closure, as well as comforting and socially supportive messages, and provided information about the financial, health, and food-related support available to the community. The findings suggest that during the pandemic, NYC public libraries mostly continued to conduct business as usual and, in doing so, may have brought a valuable feeling of normalcy to the communities they serve during those problematic and strained days.

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“…Next, with the popularity of social media, channels such as Twitter, Weibo, and WeChat -with massive number of users -have become key channels for information release. Zhang, Sheu and Zhang (2018) studied how five major library and information science (LIS) professional organizations in the United States use Twitter to release information for interaction. Kim, Lee, Shin and Yang (2017) studied the impact of travel information on the decisions made by users and marketers released on Weibo.…”

Section: Information Releasementioning

confidence: 99%

Investigation into Information Release of Chinese Government and Departments on COVID-19

Liu

et al. 2020

Data and Information Management

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Information release is an important way for governments to deal with public health emergencies, and plays an irreplaceable role in promoting epidemic prevention and control, enhancing public awareness of the epidemic situation and mobilizing social resources. Focusing on the coronavirus disease 2019 (COVID-19) epidemic in China, this investigation chose 133 information release accounts of the Chinese government and relevant departments at the national, provincial, and municipal levels, including Ministries of the State Council, Departments of Hubei Province Government, and Bureaus of Wuhan Government, covering their portals, apps, Weibos, and WeChats. Then, the characteristics such as scale, agility, frequency, originality, and impact of different levels, departments, and channels of the information releases by the Chinese government on the COVID-19 epidemic were analyzed. Finally, the overall situation was concluded by radar map analysis. It was found that the information release on the COVID-19 epidemic was coordinated effectively at different levels, departments, and channels, as evidenced by the complementarity between channels, the synergy between the national and local governments, and the coordination between departments, which guaranteed the rapid success of the epidemic prevention and control process in China. This investigation could be a reference for epidemic prevention and control for governments and international organizations, such as the World Health Organization (WHO), during public health emergencies, e.g. the COVID-19 pandemic.

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Understanding Twitter use by major LIS professional organisations in the United States

Cited by 13 publications

References 31 publications

Professional Organizations in Twittersphere: An Empirical Study of U.S. Library and Information Science Professional Organizations‐Related Tweets

Professional Organizations in Twittersphere: An Empirical Study of U.S. Library and Information Science Professional Organizations‐Related Tweets

Response to COVID-19 Pandemic: Where Do Public Libraries Stand?

Investigation into Information Release of Chinese Government and Departments on COVID-19

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