Understanding the vulnerability of blind consumers: adaptation in the marketplace, personal traits and coping strategies

Falchetti, Claudia; Ponchio, Mateus Canniatti; Botelho, Nara Macedo

doi:10.1080/0267257x.2015.1119710

Cited by 43 publications

(60 citation statements)

References 42 publications

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“…The twelve eligible studies were conducted in Australia ( n = 2) [7, 25*], Brazil ( n = 1) [21*], Ireland ( n = 1) [22*], the Netherlands ( n = 1) [24*], the Republic of Korea ( n = 1) [20*], United Kingdom ( n = 3) [27–29*], and USA ( n = 3) [12, 23, 26*]. Demographic information presented here is based on participants with RP.…”

Section: Resultsmentioning

confidence: 99%

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Systematic review and meta-synthesis of coping with retinitis pigmentosa: implications for improving quality of life

Garip

Kamal

2019

BMC Ophthalmol

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Background Retinitis pigmentosa (RP) are a group of incurable and inherited eye conditions, and the leading cause of inherited blindness in people under the age of 60. The aim of this systematic review and meta-synthesis was to present a comprehensive overview of qualitative papers on experiences and coping strategies of adults living with RP, and how these influence quality of life. Methods A pre-registered search strategy was applied in nine databases and 12 articles met eligibility criteria. Studies included were from Australia, Brazil, Ireland, Netherlands, Republic of Korea, United Kingdom, and USA. The overall sample was based on 126 people with RP (ages ranging from 18 to 85; at least 65 female). Principles of meta-ethnography were used to synthesise the articles revealing five higher-level meta-themes. Results The five higher-level meta-themes were, 1) managing identity: making sense of RP, managing autonomy and independence; 2) living with RP: practical and emotional issues; 3) experiences with healthcare professionals and other social support; 4) adaptive and maladaptive coping strategies; and 5) impact of RP on work and career. A conceptual model was developed by grouping higher-level meta-themes as intra- and inter-individual factors and how they may be implicated with coping strategies and quality of life. Conclusions This review established factors that can be explored as potential psychosocial influences in the relationship between coping strategies and quality of life in people with RP. Further understanding of these factors and mechanisms can help inform intervention development to support adaptive coping in living with RP and positively impact quality of life.

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Section: Resultsmentioning

confidence: 99%

“…Bittner et al, 2010 [12]Can’t tellYesYesCan’t tell83. Falchetti et al, 2016 [21]YesNoCan’t tellYes84. Fourie, 2007 [22]YesNoNoYes85.…”

Section: Methodsunclassified

Systematic review and meta-synthesis of coping with retinitis pigmentosa: implications for improving quality of life

Garip

Kamal

2019

BMC Ophthalmol

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“…No projeto de interior de ambientes comerciais, vários elementos visuais compõem o projeto de iluminação, quais sejam: os displays do ponto de venda (PDV), vitrina, corner, além da embalagem dos produtos com ênfase nas cores e rótulos (Falchetti, Ponchio, & Botelho, 2015). Dessa forma, os projetos de vestuário de moda podem despertar emoções e encontram suporte no design emocional, objetivando estabelecer, dessa maneira, maior conexão com o consumidor que irá indicar a loja e/ou o produto e retornar para a compra (Makryniotis, 2018).…”

Section: O Consumidor De Moda Com Deficiência Visualunclassified

“…Criar os estímulos para a PcDV significa atuar diretamente na construção de uma atmosfera sensitiva-intuitiva (Falchetti, Ponchio & Botelho, 2015).…”

Section: O Consumidor De Moda Com Deficiência Visualunclassified

“…A PcDV ou o cego, ao entrar na atmosfera de varejo, deseja ser tratado como um cliente em potencial e não como um cliente que trará problemas à loja (Baker, Holland, & Kaufman-Scarborough, 2007;Falchetti, Ponchio, & Botelho, 2015;Fumarco, 2017). Agir como um consumidor independente no ambiente de varejo não é uma tarefa fácil para a PcDV, sobretudo devido às suas habilidades limitadas e barreiras presentes no interior da A Revista da ANEGEPE www.regepe.org.br www loja, habitualmente projetada para atender pessoas sem deficiência e/ou sem dificuldade de locomoção (Baker, 2006;Kaufman-Scarborough, & Childers, 2009).…”

Section: Introductionunclassified

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Sensorial Merchandising: Um Experimento no Varejo de Moda para Inclusão de Consumidores Cegos

Almeida¹,

Lucian²,

Abreu

2019

REGEPE Entrep. Small Bus. J.

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Esse artigo propõe o conceito de sensorial merchandising a partir do entendimento da atmosfera de varejo como um esforço para gerar uma experiência de compra, com pessoas com deficiência visual. Os deficientes visuais no varejo de moda, devido a certas limitações, necessitam de algumas mudanças na atmosfera do setor. O objetivo, então, é compreender os anseios dos consumidores, e assim dar subsídios as empresas de varejo de moda para que promovam sua autonomia no ato da compra utilizando uma cartela de cores com aroma de fruta/fruto, Color Sense, como elemento do Sensorial Merchandising. A metodologia adotada foi um experimento de estudo de caso único realizado em ambiente controlado. Os resultados obtidos sugerem uma relação positiva do consumidor cego com a Color Sense, assim como os demais elementos do Sensorial Merchandising.

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‘Pressure creates diamonds’/‘fire refines gold’: Conceptualizing coping capital

Kapoor

Belk

2022

AMS Rev

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While many consumer behavior studies have investigated consumer coping, few have considered it as a source of positive benefits in addition to being a matter of necessity. In this paper, we draw on Bourdieu’s notion of capital to introduce the concept of coping capital—the intentional or unintentional accumulation of resources, such as emotional and epistemic-competencies and skills resulting from coping with adversity, that may thereafter exist in an embodied state in the form of mental and physical dispositions—dispositions that later provide benefits in life. We suggest that the benefits of coping capital may be determined using either a prospective or a retrospective approach. These benefits may be anticipated or unanticipated when intentionally coping with adversity, while the benefits are predominantly unanticipated when unintentionally coping. By conceptualizing coping capital, our study makes a domain-level conceptual contribution to research on consumer coping. In addition the concept of coping capital may have broader implications outside of the domain of consumption.

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Understanding the vulnerability of blind consumers: adaptation in the marketplace, personal traits and coping strategies

Cited by 43 publications

References 42 publications

Systematic review and meta-synthesis of coping with retinitis pigmentosa: implications for improving quality of life

Systematic review and meta-synthesis of coping with retinitis pigmentosa: implications for improving quality of life

Sensorial Merchandising: Um Experimento no Varejo de Moda para Inclusão de Consumidores Cegos

‘Pressure creates diamonds’/‘fire refines gold’: Conceptualizing coping capital

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