Understanding the use of Group Decision Support Systems: The Theory of Adaptive Structuration

Poole, Marshall Scott; DeSanctis, Gerardine

doi:10.4135/9781483325385.n8

Cited by 428 publications

(305 citation statements)

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“…Other important works on structuration theory in IS focused on the development of an IS version of the theory. The work of [22,23] on the development of an adaptive structuration theory (AST) was an important contribution that discusses how technology presents social structures that are used in interpersonal interaction [4]. In the next section we describe the main components of structuration theory that have been used to frame our theoretical and empirical efforts in this paper.…”

Section: Structuration Theory In Information Systemsmentioning

confidence: 99%

The Not-So-Open Wikis: Structures of Collaboration At Work

Mansour

2012

From Research to Practice in the Design of Cooperative Systems: Results and Open Challenges

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Section: Structuration Theory In Information Systemsmentioning

confidence: 99%

The Not-So-Open Wikis: Structures of Collaboration At Work

Mansour

2012

From Research to Practice in the Design of Cooperative Systems: Results and Open Challenges

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“…Barley 1988, and use (e.g. Orlikowski and Yates 1994;Poole and DeSanctis 1990) new technologies cannot be explained purely with reference to the properties of the technology itself. Pre-existing social structures (e.g.…”

Section: Implications For Research and Practicementioning

confidence: 99%

Object Salience in the Division of Labor: Experimental Evidence

2016

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When we engage in the process of division of labor, there are typically multiple alternatives, but insufficient knowledge to choose among them. Under such conditions, we propose that not all alternatives are equally likely to be pursued. In particular, when we engage in the process of division of labor for novel and non-repetitive production, we argue that we display a tendency to perceive and select objectbased task partitions over activity-based partitions. We experimentally investigate how the salience of objects over activities manifests itself in individuals and groups engaged in division of labor for the assembly of strongly or weaklydecomposable products. We draw implications for organization design as well as the impact of technological change on organizations. The limited prior attention to the process by which a division of labor emerges may simply have been the consequence of pervasive functionalist assumptions. For instance, the influential position of Ludwig von Mises was that if a particular division of labor has efficiency advantages (such as gains from trade), its emergence could be taken for granted (von Mises 1949). This may even have been justified in an industrial context dominated by highly repetitive activity on a shop floor, such as that celebrated in Smith (1776), where opportunities for learning through repetition could have helped uncover the efficient division of labor, and opportunities for amortizing that learning through repeated production may have led 2 In particular, the process of achieving task division may be uniquely important in human organizations. Division of labor also occurs in biological systems, but the key questions there pertain to why some systems evolve towards differentiated allocation of tasks given a task division and an initial undifferentiated allocation of tasks (Rueffler Hermisson and Wagner 2012). Page 2 of 49 Management Science3 to a strong emphasis on particular kinds of division of labor (e.g. Taylor 1911; Wren 1979). However, the degree of repeatability of production that organizations confront today varies significantly (e.g. it is relatively lower in project-based work than on the shop floor). Further, for every existing pattern of division of labor, there must have been a point in time at which the process by which it first emerged unfolded. Put simply, organizations often confront novel goals, and when they do, a process of division of labor must necessarily arise. If so, it is valuable to understand what social and psychological factors beyond the technological properties of the task influence the process through which an equilibrium -a division of labor -emerges (Schelling 1960;Skyrms 2004).In this study, we investigate this process of division of labor under conditions of novelty and nonrepetitiveness with a focus on its social and psychological micro-foundations. It has been noted that we tend to focus more on 'objects' than 'activities' when making sense of and categorizing our environment (e.g. Gentner 1982;Rosch et al. 1976). We prop...

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“…In particular, an individual's use of a particular communication medium has been theorized to be due in part to their understanding of the symbolic significance of the medium itself, and not simply because it is carrier of messages used to create meaning about other concepts (Trevino et al, 1990). Incorporating such ideas, as well as those inspired by Giddens' (1979Giddens' ( , 1984 structuration theory, Poole and DeSanctis (1990) were not previously part of the communicative landscape, but could be adapted or appropriated to produce or reproduce new structural features in the social context.…”

Section: Technology In Constituted/constitutive Contexts Of Interactimentioning

confidence: 99%

The Communications of Influence through Technology-Enabled Media

Turner¹

2006

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The public reporting burden for this collection of information is estimated to average 1 hour per response, including the time for reviewing instructions, searching existing data sources, gathering and maintaining the data needed, and completing and reviewing the collection of information. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing the burden, to Department of Defense, Washington Headquarters Services, Directorate for Information Operations and Reports (0704-0188), 1215 Jefferson Davis Highway, Suite 1204, Arlington, VA 22202-4302. Respondents should be aware that notwithstanding any other provision of law, no person shall be subject to any penalty for failing to comply with a collection of information if it does not display a currently valid OMB control number. PLEASE DO NOT RETURN YOUR FORM TO THE ABOVE ADDRESS. REPORT DATE (DD-MM-YYYY)2. REPORT settings, the goal of this study 'was to examine the relationships between influence and media from all three perspectives.Perceptions of the context of media use in collaborative settings were described using self-guided focus groups and survey response data. A series of structured group experiences was then administered to create a collaborative problem-solving environment using one of three media capabilities: face-to-face, voice conference, and chat.Behavioral indices of influence were recorded during the structured group experiences to explore effects attributable to media. Finally, in-depth perceptual data was collected through semi-structured interviews to determine how media in use during the structured group experiences impacted interpersonal influence and the context in which that influence was expressed.vii Results indicate that common experiences and perceptions of communication media were situated within a larger context of use, one in which media affect and are affected by relevant aspects of that context. Ten such contextual factors and the relationships between them were described and illustrated. Media were not found to account for any meaningful differences in behavioral indices of influence; the nature of those indices suggests that informational influence was independent of the medium through which it was expressed. However, media differences were responsible for pronounced effects on perceptions of influence when conceptualized beyond behavioral measures, as well as on perceptions and experiences of various elements of the context of media use and the environment in which influence was expressed and exchanged.In general, variations in non-verbal sensory and feedback cues accounted for most of the perceptual findings. However, the nature of the effects, as well as other factors unrelated to non-verbal cues, suggested a functional perspective that was more informative for meaningfully discriminating between media and their effects:interactivity, social awareness, and propinquity. Practical and theoretical considerations are discussed in light of the obtain...

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Understanding the use of Group Decision Support Systems: The Theory of Adaptive Structuration

Cited by 428 publications

References 0 publications

The Not-So-Open Wikis: Structures of Collaboration At Work

The Not-So-Open Wikis: Structures of Collaboration At Work

Object Salience in the Division of Labor: Experimental Evidence

The Communications of Influence through Technology-Enabled Media

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