“…While the representation of racial minorities is growing in postsecondary education (American Association of Community Colleges, 2015a; The Western Interstate Commission for Higher Education, 2016), African American and Hispanic/Latino students potentially require institutions and their agents to have culturally diverse understandings to assist racial minority students with their enrollment, the learning processes, and degree completion (Museus, Jayakumar, & Robinson, 2012;Museus & Quaye, 2009;Quaye, Griffin, & Museus, 2014). Although students who make upward transfers report high levels of satisfaction in the academic advising services in community colleges (Allen, Smith & Muehleck, 2014;, a racial gap exists in transfer successes among community college students (Crisp & Nunez, 2014). Furthermore, Pascarella's (2005) model addresses how the differences in the statuses of students, such as in their age, influences college outcomes while also discussing how higher education institutions affect individual development.…”