Understanding the process of patient empowerment and their well-being in the context of outpatient services

Abstract

PurposeThis study has conceptualized and empirically investigated how the psychological empowerment process is generated from a patient's cognitive knowledge and participation at different recovery places that results in a state of empowerment and predicts positive outcomes.Design/methodology/approachData were collected from 150 physiotherapy outpatients who have been attending a series of physiotherapy courses at clinic and concurrently progressing with home physio exercise plan. Data were analyzed using structural equation modeling (SEM) with SmartPLS software.FindingsThe results reveal that psychological empowerment best formed when patient centric knowledge is combined with place-based behavioral experiences that are gathered via healthcare encounters and experience patient gained outside of the clinic. Patients' involvement at different environmental settings contributes to patients' empowerment which further assists their well-being.Practical implicationsUnderstanding the process of empowerment in different environmental contexts can help healthcare organizations to better design patient empowerment strategies and support patients through the empowerment journey to demonstrate their capability to achieve more effective health recovery outcomes.Originality/valuePatient empowerment is a concept of growing importance in the healthcare industry, yet the journey about how patients are being empowered within their sphere has not been well studied in the past. To the authors' knowledge, this study is the first study that discusses the utilization of patient empowerment must be aimed at both the process and the outcomes. This study provides empirical insights to understand the factors that formulate patient empowerment and predicts positive patient outcomes such as feelings of well-being.

Mitigating negative emotions through virtual reality and embodiment

“…Considering that receiving a cancer diagnosis is already associated with feeling powerless (Lin et al, 2020 ) and hopeless (Meggiolaro et al, 2016 ; Uslu-Sahan et al, 2019 ) due to the unexpected and unpredictable nature of the disease (Lin et al, 2020 ), psycho-oncological VR therapies should assist patients in recovering control over their life (McCarley, 2009 ) by empowering them. Through empowerment, people achieve mastery over their own life (Rappaport, 1987 ) and change (Brown et al, 2015 ; Buddelmeyer and Powdthavee, 2016 ), improving disease management, health status, medication adherence (Nafradi et al, 2017 ) and health outcomes (Marimuthu et al, 2022 ), thus becoming active participants in their treatment (Tsay and Hung, 2004 ). Being actively engaged reassures, indeed, patients that they can achieve control over their medical condition, contributing to their satisfaction, fulfillment, and well-being (Marimuthu et al, 2022 ).…”

“…Through empowerment, people achieve mastery over their own life (Rappaport, 1987 ) and change (Brown et al, 2015 ; Buddelmeyer and Powdthavee, 2016 ), improving disease management, health status, medication adherence (Nafradi et al, 2017 ) and health outcomes (Marimuthu et al, 2022 ), thus becoming active participants in their treatment (Tsay and Hung, 2004 ). Being actively engaged reassures, indeed, patients that they can achieve control over their medical condition, contributing to their satisfaction, fulfillment, and well-being (Marimuthu et al, 2022 ). But how can we render patients active characters of their own oncological journey?…”